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Remote Chat Text Support Jobs in Dallas, TX (NOW HIRING)

Customer Support Representative II

Dallas, TX ยท On-site +1

$16.75 - $21.50/hr

Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...

Remote Customer Service Specialist

Dallas, TX ยท On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Lewisville, TX ยท On-site +1

$16 - $21/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Arlington, TX ยท On-site +1

$15.25 - $20.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Plano, TX ยท On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Fort Worth, TX ยท On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Showing results 21-40

Remote Chat Text Support information

See Dallas, TX salary details

$14

$25

$44

How much do remote chat text support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat text support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What job categories do people searching Remote Chat Text Support jobs in Dallas, TX look for?

The top searched job categories for Remote Chat Text Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Chat Text Support jobs?

Cities near Dallas, TX with the most Remote Chat Text Support job openings:

Infographic showing various Remote Chat Text Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Compassionate Licensed Mental Health Therapist for Trauma Recovery

Chat and Change Counseling, LLC

Arlington, TX โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated Licensed Mental Health Therapist to join our team in a full-time capacity. This role is essential in providing specialized mental health care focused on trauma recovery, offering the unique chance to significantly enhance the lives of individuals struggling with trauma-related challenges.

About the Organization

Located in Arlington, Texas, Chat and Change Counseling, LLC is committed to fostering a safe and supportive environment for those affected by trauma. We pride ourselves on our expertise in treating a variety of trauma-related disorders, including but not limited to post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders. Our mission is to empower patients through compassion, education, and evidence-based therapeutic practices.

Work Environment

This role is primarily remote, allowing for flexibility and convenience while also offering access to our outpatient office resource when necessary. Our team works collaboratively, using modern technology to ensure that we maintain quality support and communication, regardless of physical location. We value a culture of respect, teamwork, and continuous improvement.

Key Responsibilities
  • Conduct thorough trauma-informed assessments to gather comprehensive histories of patients' trauma experiences, which will guide individualized treatment planning.
  • Develop, implement, and periodically review tailored treatment plans aimed at fostering trauma recovery and building resilience in clients.
  • Utilize evidence-based therapeutic interventions, such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), to facilitate recovery.
  • Provide both individual and group therapy sessions, helping patients process their trauma, enhance coping strategies, and promote overall mental wellness.
  • Collaborate closely with psychiatrists and other mental health professionals to ensure an integrated approach to patient care, encompassing medication management and therapeutic support.
  • Respond to crisis situations by providing immediate interventions and support for clients experiencing trauma-related emergencies.
  • Educate patients and their families regarding trauma responses, effective coping mechanisms, and available community resources to foster recovery.
  • Maintain comprehensive documentation of sessions, assessments, and treatment plans in compliance with legal and ethical standards.
  • Participate actively in team meetings, case consultations, and professional development focused on trauma-informed care practices.
  • Stay informed on cutting-edge research, continuing education opportunities, and advancements in trauma therapy to enhance personal and organizational practice.
Patient Population / Client Focus

The primary patient population includes individuals who have experienced various forms of trauma, leading to conditions such as PTSD, severe anxiety, and depression. Our focus is on creating a nurturing environment that acknowledges each client's unique experiences, facilitating personalized therapy that resonates with their healing journey.

Qualifications
  • Master's or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LCSW, LPC, or LMFT in the state of Texas is required.
  • A deep understanding of trauma-informed principles and therapeutic modalities.
  • Strong communication skills and a compassionate approach to client interactions, with a focus on building trust and rapport.
  • Proficiency in electronic health record (EHR) systems and basic computer skills for documentation and teletherapy sessions.
  • The ability to stay composed and effective under pressure, especially in high-stress situations.
Preferred Experience

While a minimum of 2 years of post-licensure experience is preferred, we are particularly interested in candidates who have a demonstrated history of working with trauma-related therapies and who can showcase their innovative approaches to client care.

Compensation and Benefits

The salary range for this position is competitive, offering between USD 90,000 and 100,000 annually. In addition to the monetary compensation, we provide a comprehensive benefits package that includes:

  • Healthcare benefits encompassing medical, dental, and vision coverage.
  • Retirement savings plan with employer-matching contributions to support your financial future.
  • Generous paid time off (PTO) and holiday pay to promote work-life balance.
  • Professional liability insurance to safeguard your practice.
  • Continued education allowances to facilitate ongoing professional development.
  • Opportunities for career advancement within our dedicated trauma-informed practice.
  • A collaborative, respectful work environment that encourages shared learning and support.
Career Growth Opportunities

Chat and Change Counseling, LLC is dedicated to fostering growth for our team members. We provide numerous paths for professional development, ensuring that our therapists not only enhance their skills but also find fulfilling and upwardly mobile careers within our organization.

Why Join Our Team

We believe that every therapist can make a profound impact on the lives of those affected by trauma. If you are passionate about guiding individuals through their recovery journeys and making a meaningful difference in their lives, we invite you to consider joining our compassionate team. Your expertise can help cultivate healing and resilience in our clients.

Application Information

If you are ready to take the next step in your career and want to be a part of a dynamic team focused on trauma recovery, we encourage you to apply. Please submit your resume and any relevant supporting documents to be considered for this impactful role at Chat and Change Counseling, LLC.