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Remote Chat Text Support Jobs in Georgia (NOW HIRING)

The Weatherspoon Agency

$67K - $105K/yr

Step-by-step onboarding and licensing support (including Georgia temporary license options) * Daily ... If selected, you will receive an email and text with a link to: 1⃣ Watch a career overview video ...

Liveops

Remote Customer Service Representative

Rome, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Canton, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Athens, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dalton, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsChat Text Support JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in Georgia

Remote Chat Text Support information

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Georgia?

For Remote Chat Text Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Chat Text Support jobs in Georgia look for?

The top searched job categories for Remote Chat Text Support jobs in Georgia are:

What cities in Georgia are hiring for Remote Chat Text Support jobs?

Cities in Georgia with the most Remote Chat Text Support job openings:

Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Entry-Level Remote Benefits Specialist

The Weatherspoon Agency

On-site, Remote

$67K - $105K/yr

Full-time

Re-posted 3 days ago

Job description

Entry-Level Remote Benefits Specialist
Fully Remote - U.S. (Georgia priority + select approved states)
Employment Type: Full-Time
Build a Career - Not Just Another Job
The Weatherspoon Agency (TWA), has served working families for over 70 years through a unique, union-based model.
We partner with 40,000+ unions, associations, and organizations, representing millions of members who request benefits directly - meaning you are not chasing leads, you are responding to demand. This is a remote, performance-based opportunity designed for individuals entering the industry or experienced agents looking for a more efficient, supported system.
Who This Opportunity Is Designed For (any one of these items)
We work with candidates across multiple entry points into the business, including individuals who:
  • Are fully licensed and ready to produce immediately
  • Are licensed in another state and willing to transfer or add Georgia
  • Are eligible for a Georgia temporary license (fast-track path)
  • Have ties to Georgia (family/address) to qualify for licensing
  • Are new to the industry and open to becoming licensed

Regardless of your starting point, the structure is built to meet you where you are and move you forward quickly.
Two Clear Paths Inside the Role
Entry-Level (No License - Foundation Track)
If you're new, this is a guided, structured ramp-up:
  • Step-by-step onboarding and licensing support (including Georgia temporary license options)
  • Daily coaching on communication, client interaction, and presentation flow
  • Live training, scripting, and mentorship from leadership
  • Focus on skill development, confidence building, and consistency

You're not expected to "figure it out" - you're trained into production
Licensed Agents (Fast-Track Production Track)
If you're already licensed, this is about efficiency and scale:
  • No-cost, warm leads - all clients have requested benefits
  • Plug directly into a proven system (presentation, underwriting, follow-up)
  • Eliminate time spent prospecting, buying leads, or chasing unqualified contacts
  • Ongoing support to increase close rate, retention, and long-term income

This is built for agents who want to produce more with less friction
Why Agents Choose This Model
• No Cold Calling All clients come through direct requests from union and association members
• Warm Leads at No Cost No buying leads, no marketing spend, no guessing
• Proven System Structured presentation, onboarding, and support - not trial and error
• Income Potential Performance-based compensation with bonuses and residual income
• Career Growth Clear path into leadership, mentorship, and agency building
• Remote Flexibility Work from home with a schedule built around production
What You'll Do
  • Connect with members who have requested information
  • Educate families on life and supplemental benefit options
  • Guide clients through the enrollment process
  • Maintain compliance and provide ongoing client support

What We're Looking For
  • Coachable and open to a structured system
  • Strong communication and people skills
  • Self-driven with the ability to work remotely
  • Willing to obtain or transfer a life insurance license State
  • Availability Primary focus: Georgia
  • Also accepting licensed or transferable candidates in: Alabama, DC, Florida, North Carolina, Maryland, Michigan, Ohio, South Carolina, Tennessee, Virginia
    • (Additional states may be considered based on licensing pathway)

About the Organization
We specialize in serving working-class families through union partnerships.
  • 70+ years of industry presence
  • Millions of policyholders protected
  • Exclusive access to union-based membership requests
  • Long-term focus on service, retention, and career growth

How to Apply
Submit your resume today! If selected, you will receive an email and text with a link to:
1⃣ Watch a career overview video role details, compensation, and company culture.
2⃣ Schedule a virtual interview to discuss your fit for the position.
Take the first step toward a rewarding remote career today!
TWA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Apply