ZipRecruiter

Log In

2

Remote Chat Text Support Jobs in California (NOW HIRING)

GEICO

Sr. Software Engineer - Applied AI

Palo Alto, CA · On-site +1

$144K - $189K/yr

... voice, chat, text, email and core contact center experiences for sales, service and claims ... Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which ...

GEICO

Distinguished Engineer, Applied AI

Palo Alto, CA · On-site +1

... voice, chat, text, email, and core contact center experiences for sales, service, and claims ... Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which ...

ForgeFit

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Sacramento, CA · On-site +1

$18.25 - $24/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

next page

Showing results 1-20

All JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in California

Remote Chat Text Support information

Is paid chatting a legitimate job?

Paid chat support jobs, including remote chat text support roles, are legitimate employment opportunities where workers assist customers via online messaging platforms. These jobs typically require good communication skills and may involve flexible schedules, but applicants should research the employer to avoid scams. Genuine positions usually do not ask for upfront payments or personal financial information.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How to make $1000 a week remote?

Remote chat text support jobs typically pay hourly rates that can range from $10 to $20 per hour, making it challenging to earn $1000 weekly unless working full-time or taking on multiple clients. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay or performance bonuses. Consistent high-volume work and efficient communication are key to maximizing income in this role.

What are Remote Chat Text Support jobs?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are some common challenges faced in a Remote Chat Text Support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a Remote Chat Text Support specialist, and why are they important?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

How do I become a text chat agent?

To become a remote chat text support agent, you typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Training is often provided, and a reliable internet connection is essential for remote work.
What are popular job titles related to Remote Chat Text Support jobs in California? For Remote Chat Text Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Chat Text Support jobs in California look for? The top searched job categories for Remote Chat Text Support jobs in California are:
What cities in California are hiring for Remote Chat Text Support jobs? Cities in California with the most Remote Chat Text Support job openings:
Remote Chat Text Support jobs near you
Desktop Support Technician II

Desktop Support Technician II

Kforce Technology Staffing

Mountain View, CA • On-site, Remote

$23.75 - $30.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

RESPONSIBILITIES:
A client with Kforce is seeking a Desktop Support Technician II to join their team in Mountain View, CA. The Desktop Support Technician installs, updates, and repairs personal computer hardware, software, and network service systems.
Responsibilities:
* Maintains and implements desktop solutions in support of organizational business needs
* Provides professional-level phone support to customers
* Performs all duties in accordance with company policies and procedures
* Troubleshoot and replace laptop and PC hardware
* Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new hire setup, termination, relocation, remote and automated updates, and remote support
* Handle problem recognition, research, isolation, resolution and follow-up for difficult user problems, referring more complex problems to next level of technical staff
* Set up, maintain and troubleshoot
* Participate in IT Support queue which will result in assigning and prioritizing open issues
* Log, prioritize, assign and troubleshoot all calls, voicemails, emails, trouble tickets and walk-up requests reporting technical problems; When appropriate, determine appropriate group for escalation
* Troubleshoot issues as 1st 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues
* Perform server and desktop computer updates to safeguard from malicious viruses and malware
* Manage customer issues and requests by creating, tracking and documenting technical solutions
* Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks
* Build\deploy new workstations (desktops laptops)
* Install\upgrade hardware\software on Windows workstations
* Troubleshoot assigned tickets to determine if issue can be resolved or determine appropriate group for escalation
REQUIREMENTS:
* Technical diploma or related work experience
* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Apply