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Remote Chat Support Jobs in Wallingford, CT (NOW HIRING)

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Remote Chat Support information

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$14

$26

$44

How much do remote chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat support in Wallingford, CT is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.46 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Wallingford, CT?

The most popular types of Chat Support jobs in Wallingford, CT are:

What are popular job titles related to Remote Chat Support jobs in Wallingford, CT?

For Remote Chat Support jobs in Wallingford, CT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Wallingford, CT look for?

The top searched job categories for Remote Chat Support jobs in Wallingford, CT are:

What cities near Wallingford, CT are hiring for Remote Chat Support jobs?

Cities near Wallingford, CT with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Wallingford, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,327 per year, or $26.1 per hour.

Remote Licensed Mental Health Counselor (LPC) at Gotham Enterprises Ltd

Company Confidential

New Britain, CT • Remote

$90K - $104K/yr

Full-time

Posted 3 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is actively seeking fully licensed mental health therapists to fulfill the increasing demand for expert counseling services. We are looking for compassionate and skilled Licensed Professional Counselors (LPC) who are passionate about enhancing the mental well-being of individuals while enjoying a flexible working environment. In return for your expertise, you will have the opportunity to work from home and earn an attractive salary ranging from $90,000 to $104,000 annually.

About the Organization

At Gotham Enterprises Ltd, we are dedicated to providing high-quality outpatient mental health services. Our mission is to improve the lives of our clients by delivering professional counseling that is accessible and effective. With our robust support structure, therapists can concentrate on their primary role of helping clients rather than getting bogged down with administrative tasks.

Work Environment

This is a remote position that offers the flexibility to set your own schedule, allowing for a work-life balance often difficult to achieve in traditional therapy settings. You will conduct 1:1 counseling sessions via secure video chat from the comfort of your home, interact with clients who have been carefully screened to ensure they present low acuity and stable emotional states, and nurture supportive therapeutic relationships that foster growth and healing.

Key Responsibilities
  • Provide individual counseling services through video sessions, focusing on a range of emotional and psychological issues.
  • Facilitate discussions with clients about their emotions and experiences to help them gain insights into their mental health and relationship dynamics.
  • Assess the emotional and mental health needs of clients and identify disorders such as anxiety, grief, and stress.
  • Create and implement evidence-based treatment plans using a solution-focused approach tailored to each client’s unique needs.
  • Regularly monitor and document clients' progress throughout the treatment process, adjusting treatment plans as necessary to ensure optimal outcomes.
Patient Population / Client Focus

Your work will primarily involve emotionally struggling adults who are looking for support and strategies to manage their mental health. The clients you will serve are pre-screened for stability, allowing you to focus on providing effective care without dealing with crisis-level interventions associated with higher acuity clients.

Qualifications
  • A Master’s degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • Active and independent Licensed Professional Counselor (LPC) credential without restrictions or disciplinary actions.
  • Strong computer skills and comfort using technology to conduct sessions, manage appointments, and maintain client records.
Preferred Experience
  • Ability to perform professional evaluations and make clinical decisions in treatment planning.
  • Excellent interpersonal skills and a empathetic approach to client interactions.
  • Experience working with diverse populations and awareness of cultural competencies in therapy.
Compensation and Benefits
  • Competitive salary between $90,000 and $104,000 per year, commensurate with experience and hours worked.
  • A substantial sign-on bonus for qualified candidates.
  • Weekly direct deposit payment for prompt and reliable compensation.
  • Monthly health care stipend provided to full-time counselors.
  • Comprehensive administrative support minimizes paperwork and billing tasks, allowing you to focus on providing care.
Career Growth Opportunities

As a member of Gotham Enterprises Ltd, you will have access to a continuous professional development program, including training and mentorship. Your career path can evolve with opportunities for specialization in different areas of therapy, as well as potential leadership roles within the organization. We encourage our counselors to grow their expertise and pursue additional certifications relevant to their interests.

Why Join Our Team

Join a team that values wellness, work-life balance, and professional integrity. Working with Gotham Enterprises Ltd means benefitting from a rapid onboarding process that can have you ready to see clients in as little as 1-3 days. Our counselors enjoy the freedom of unlimited referrals, which means you can expect a well-filled client calendar based on your availability, leaving marketing concerns behind.

Application Information

If you’re ready to take the next step in your counseling career and work in a supportive, rewarding environment, please submit your resume today. Embrace the opportunity to make a meaningful impact in the lives of others while having the flexibility you desire.