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Remote Chat Support Jobs in San Ramon, CA (NOW HIRING)

Decile Group

VP of Finance (Remote)

Palo Alto, CA · On-site +1

$130K - $185K/yr

Scam Warning VC Lab and Decile Group never conduct hiring interviews via chat, and we will never ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Decile Group

VP of Finance (Remote)

Palo Alto, CA · On-site +1

$130K - $185K/yr

Scam Warning VC Lab and Decile Group never conduct hiring interviews via chat, and we will never ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Mercury

Investment Support Specialist

San Francisco, CA · On-site +1

$71K - $87K/yr

As an investment support specialist you'll bring warmth and expertise in equal measure, answering ... Own customer communications across chat and email, handling everything from application questions ...

Glue

Software Engineer, Frontend

San Francisco, CA · On-site +1

$180K - $220K/yr

... team chat-a workspace where AI agents and humans collaborate as peers. Our platform supports ... to remote applicants Glue is committed to providing equal employment opportunities for all ...

Glue

Software Engineer, Frontend

San Francisco, CA · On-site +1

$180K - $220K/yr

... team chat--a workspace where AI agents and humans collaborate as peers. Our platform supports ... to remote applicants Glue is committed to providing equal employment opportunities for all ...

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in San Ramon, CA

Remote Chat Support information

See San Ramon, CA salary details

$16

$29

$49

How much do remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support in San Ramon, CA is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.68 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in San Ramon, CA?

The most popular types of Chat Support jobs in San Ramon, CA are:

What are popular job titles related to Remote Chat Support jobs in San Ramon, CA?

For Remote Chat Support jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in San Ramon, CA look for?

The top searched job categories for Remote Chat Support jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Remote Chat Support jobs?

Cities near San Ramon, CA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,546 per year, or $29.1 per hour.

Customer Service & Operations Representative

Arsenault Inc

San Jose, CA • Remote

$18.75 - $25.50/hr

Full-time

Medical, Retirement

Posted 22 days ago

Job description

Position: Customer Service & Operations Representative

Location: Remote

Rate: Negotiable based on experience

Duration: 3 Months+

Our client is currently seeking a Customer Service & Operations Representative to join their team.

The right candidate will be responsible for ensuring their task-oriented workflow is performed with urgency, diligence, efficiency, and quality. Immediate daily duties will include reviewing order management system tickets of various statuses, following up with customers via email and following up with our fulfillment partners on various order and fulfillment issues and needs. Long term daily duties will be expanded upon, including learning new ticket types and workflows, chat, call and email interactions with customers and the compliance and eligibility nuances of the various pre-tax flexible spending/saving accounts.

Duties include but are not limited to:

  • Respond to incoming calls and follow up with customers via call as needed, inbound and outbound email and support live chat from customers
  • Follows up with the fulfillment team regarding various order related issues/requests
  • Reviews, follows up on and resolves tickets in the order management system as outlined in the daily workflow
  • Create an open and accessible environment for communication

Required Qualifications:

  • Excellent listening and communication skills, particularly in written presentation
  • Extremely detail oriented
  • Superior multitasking skills with minimal to no error
  • Able to respond to 8+ emails per hour to start with the aim to increase over time
  • Able to handle 6+ concurrent chats
  • Able to handle incoming calls and be comfortable talking to people over the phone)
  • Open to flexibility around work prioritization and potential changes as well as working with a sense of urgency on competing tasks while adhering to task driven workflow processes
  • Can both work autonomously and as a part of a team. Needs to recognize when its appropriate to communicate to management / the rest of the team the need for support
  • Possess excellent customer service skills
  • Consistent proficiency for outstanding follow up with internal and external stakeholders
  • Reliable in the way of time and attendance (we are counting on you!)
  • Strong problem-solving skills, presenting a resolution-based way of thinking
  • Comfortable working on task driven workflow processes

Bonus points for:

  • Experience using Zendesk for B2C email/chat and Salesforce Order Management
  • Experience working in an order management system that has ticketing capacity
  • Has managed live chat with customers
  • Worked in a call center environment and/or as part of an e-comm customer service team
  • Has experienced working in a high-volume capacity
  • Has used google docs before
  • Has managed data entry (logging issues across systems and teams) prior
  • Able to follow many stepped processes

Additional Benefits:

For this opportunity, you will also be eligible for benefits through Arsenault for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!

EEO Employer

Arsenault is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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