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Remote Chat Support Jobs in San Rafael, CA (NOW HIRING)

Markel International

Support Specialist: FI

San Francisco, CA · On-site +1

$21.78 - $29.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. * Participate in special projects ...

Figma

Technical Quality Specialist

San Francisco, CA · On-site +1

Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems * Contribute to social support efforts by engaging with customers ...

Qcells

QSS Customer Support Specialist

San Francisco, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

StackOne

Account Executive

San Francisco, CA · On-site +1

$110K - $160K/yr

  • Medical

  • Retirement

  • PTO

Strong track record of owning revenue targets, not just supporting deals. * Experience in early ... Remote-first, with regular in-person time in the Bay Area. * $1,000 for your home office setup ...

Driven Brands, Inc.

Customer Support Representative

Benicia, CA · On-site +1

$18.75 - $25.25/hr

  • Medical

  • PTO

... support our 1-800 Radiator brand. You will be responsible for helping customers with questions or ... M-F in-office, Saturdays remote * Shifts are 8 hours each, with a lunch break * Shifts will start ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Imagine Learning

Virtual Teacher

San Francisco, CA · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Vercel

Software Engineer, eve

San Francisco, CA · On-site +1

$208K - $312K/yr

Whether you're building our products, supporting our customers, growing our community, or shaping ... Build and maintain integrations across eve's channel layer (Slack, Web Chat, WhatsApp, API, Cron ...

DataRobot

Agentic AI Intern

San Francisco, CA · Remote

  • Medical

  • Dental

  • Vision

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

DataRobot

Agentic AI Intern

San Francisco, CA · Remote

  • Medical

  • Dental

  • Vision

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

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Showing results 41-60

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in San Rafael, CA

Remote Chat Support information

See San Rafael, CA salary details

$16

$29

$49

How much do remote chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote chat support in San Rafael, CA is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $31.63 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in San Rafael, CA? For Remote Chat Support jobs in San Rafael, CA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in San Rafael, CA look for? The top searched job categories for Remote Chat Support jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for Remote Chat Support jobs? Cities near San Rafael, CA with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in San Rafael, CA as of August 2026, with employment types broken down into 74% Full Time, 9% Temporary, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,394 per year, or $29 per hour.

Support Specialist: FI

Markel International

San Francisco, CA • On-site, Remote

$21.78 - $29.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis.

Job Responsibilities

  • Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
  • Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
  • Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
  • Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
  • Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
  • Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
  • Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
  • Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
  • Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Requirements:

  • Typing 50+ wpm
  • 5 years of MS Office skills preferred
  • Ability to follow procedural guidelines and recognize exceptions to guidelines
  • Successful experience working in a team-oriented, collaborative environment
  • Self-directed and highly productive with light supervision
  • Comfortable with high volume workloads, fast-paced service standards and metric based performance assessment
  • Detail-oriented, results-oriented and accuracy-focused
  • Good verbal and written communication skills

#Markel-IND

#DEIB

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Support Specialist position is $21.78 - $29.95 with 5% incentive.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to therarecruiting@markel.com.

No agencies please.

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