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Remote Chat Support Jobs in San Rafael, CA (NOW HIRING)

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Technical Support Rep

Oakland, CA · On-site +1

We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the Technical Support Representative Within ...

Aembit, Inc.

AI Go-To-Market Team Intern

San Francisco, CA · Remote

$17.75 - $23.50/hr

Summer 2026 | 10 Weeks | Fully Remote | Full-Time | West Coast-Friendly Schedule About Aembit ... Our platform supports MCP, A2A, OAuth, OIDC, SPIFFE, and more, spanning cloud, SaaS, and on-prem ...

Flock

Field Deployment Specialist

San Francisco, CA · Remote

$60K - $80K/yr

Install and configure hardware including cameras, drone docks, and supporting infrastructure ... An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ...

Nexora Talent

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Recruiter

Oakland, CA · On-site +1

... remote) Volunteer Recruiter WeVote has an open volunteer Recruiter role, aimed at supporting the ... Let's chat! What You'll Do: * Screen incoming applications, and conduct an initial video screen ...

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in San Rafael, CA

Remote Chat Support information

See San Rafael, CA salary details

$16

$29

$49

How much do remote chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote chat support in San Rafael, CA is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $31.63 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in San Rafael, CA?

For Remote Chat Support jobs in San Rafael, CA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in San Rafael, CA look for?

The top searched job categories for Remote Chat Support jobs in San Rafael, CA are:

What cities near San Rafael, CA are hiring for Remote Chat Support jobs?

Cities near San Rafael, CA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in San Rafael, CA as of August 2026, with employment types broken down into 74% Full Time, 9% Temporary, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,394 per year, or $29 per hour.

Organic Growth Marketing Manager

Platphorm, LLC

San Francisco, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Are you an amazing growth marketing manager? Do you have the expertise and knowledge to navigate the fast-changing landscape that is organic marketing?
Platphorm is looking for an Organic Growth Marketing Manager who can own the organic growth channels across our portfolio of products.
You will have the opportunity to help guide our company's new organic strategy in relation to AEO and LLM-driven search, while working for a small tech company that is stable and profitable.
Platphorm, LLC builds innovative multi-modal information exchanges and provides a soup-to-nuts system that allows businesses to build scalable, reliable marketplaces where buyers pay sellers for information delivered by voice, mail, chat, SMS, or recorded phone message.
The marketplace we've built enables anyone to provide fee-based advice in their area of expertise, at a price of their choosing, and for others to find them and pay for a conversation. The interaction can happen over the phone, email, text, or chat.
Responsibilities:
  • Own organic search strategy end-to-end across multiple brands, including but not limited to keyword and intent research, content roadmap, on-page optimization, internal linking, and structured data
  • Build and guide our growing answer-engine optimization (AEO) practice, ensuring our brands are cited and recommended by LLMs and AI search products, and measuring visibility in those surfaces
  • Work with the marketing and community teams to build an authentic presence on Reddit and similar platforms: value-first participation, monitoring brand mentions, identifying communities where we can genuinely contribute, and building programs that put our real users and service providers in front of communities
  • Produce content pieces yourself (landing page copy, comparison pages, guides)
  • Partner with engineering on technical SEO fixes, and make the business case for that work
  • Support the broader marketing team with organic-informed input on landing pages and content, and assist on social content, strategy, and execution as needed
  • Report on organic's contribution in business terms, including qualified traffic, signups, and revenue attribution, not just rankings or views

Qualifications:
  • 3-5 years in SEO, organic growth, or content-driven acquisition roles with demonstrated ownership of results (traffic, signups, or revenue; not just rankings)
  • Must be comfortable working with consumer platforms that contain adult themes, mature content, and dating-related content
  • Strong technical SEO fundamentals, including crawl analysis, JavaScript rendering issues, structured data, Core Web Vitals, and analytics
  • Working knowledge of AEO/GEO and a point of view on how LLM-driven search changes organic strategy
  • Genuine Reddit fluency. You understand community norms, what gets brands banned, and how to build presence that compounds rather than shortcuts that backfire
  • Solid writing ability; you can produce publishable content yourself when needed
  • Comfort with data: GA4, Search Console, at least one major SEO toolset (Ahrefs, Semrush, or similar), and spreadsheet-level analysis
  • Hands-on experience with AI-assisted tools in your workflow and a point of view on how they change organic marketing
  • Clear, direct communication style; comfortable partnering with senior leadership and cross-functional teams; self-directed and accountable for results
  • Ability to work with a team in a remote setting, and stay active with communication between team members

Preferred:
  • Experience in restricted or sensitive ad categories (adult, dating, gambling, CBD, etc.) where organic carries the acquisition load
  • Familiarity with marketplace or creator-economy business models
  • Experience recruiting or coordinating user/creator participation in community programs

Benefits include:
  • Fully remote position with two in-person meetings per year
  • Health, dental, and vision insurance
  • 401K matching program with no vesting period
  • Flexible Spending Account
  • Generous PTO plan and 12 company-paid holidays plus your birthday
  • Frequent virtual team-building events
  • Friendly and diverse coworkers
  • A rare setup for an organic marketer: direct access to decision-makers and businesses where your work visibly moves revenue

Apply