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Remote Chat Support Jobs in Romeoville, IL (NOW HIRING)

Flock

Field Deployment Specialist

Chicago, IL · Remote

$60K - $80K/yr

Install and configure hardware including cameras, drone docks, and supporting infrastructure ... An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ...

The Hartford

AVP Applied AI

Chicago, IL · On-site +1

$182K - $273K/yr

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

The Hartford

AVP Applied AI

Chicago, IL · On-site +1

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

NielsenIQ

Senior BI Consultant

Chicago, IL · On-site +1

$85K - $90K/yr

Remote role based in the US. Candidates must be physically located within the US. The Senior BI ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Previous experience ...

NielsenIQ

Senior BI Consultant

Chicago, IL · Remote

$85K - $90K/yr

Remote role based in the US. Candidates must be physically located within the US. The Senior BI ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Previous experience ...

NielsenIQ

Senior BI Consultant

Chicago, IL · Remote

Remote role based in the US. Candidates must be physically located within the US. The Senior BI ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Previous experience ...

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Showing results 41-60

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Romeoville, IL

Remote Chat Support information

See Romeoville, IL salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote chat support in Romeoville, IL is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.94 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Romeoville, IL?

For Remote Chat Support jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Romeoville, IL look for?

The top searched job categories for Remote Chat Support jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Chat Support jobs?

Cities near Romeoville, IL with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,242 per year, or $26.6 per hour.

Customer Service Representative

Addison Group

Burr Ridge, IL • Remote

$22 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Job Title: Customer Service Representative

Industry: Manufacturing / Distribution

Location (City, State): Burr Ridge, IL (Hybrid – 2 days onsite, 3 days remote)

Assignment Type: Contract (through December with potential extension based on business needs and performance)

Pay: $22–25/hour

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a well-established manufacturing and distribution organization committed to delivering exceptional products and customer service. They are seeking a motivated Customer Service Representative to support a busy team during a temporary leave of absence. This is a great opportunity to gain experience with a growing company in a collaborative, fast-paced environment.

Job Description:

The Customer Service Representative serves as the primary point of contact for customers, ensuring a positive experience from order placement through resolution of inquiries. This role requires strong communication skills, attention to detail, and the ability to effectively manage multiple priorities while working in a high-volume environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat with professionalism and accuracy.
  • Process customer orders and maintain order information within the company's CRM/ERP system.
  • Assist customers with questions regarding products, order updates, shipping, returns, and general account inquiries.
  • Resolve customer concerns by identifying solutions or partnering with internal departments when escalation is needed.
  • Maintain detailed documentation of customer interactions and account activity.
  • Collaborate with warehouse, operations, and internal teams to ensure timely order fulfillment and customer satisfaction.
  • Build product knowledge to confidently assist customers and provide accurate information.
  • Contribute to process improvements by sharing customer feedback and identifying recurring issues.
  • Perform additional administrative and customer support duties as assigned.

Qualifications:

  • 1–3 years of customer service experience supporting a product-based business.
  • Manufacturing or distribution industry experience is preferred.
  • High school diploma required; Associate degree preferred.
  • Experience using CRM and/or ERP systems along with Microsoft Office.
  • Strong verbal and written communication skills.
  • Excellent organizational skills with the ability to multitask in a fast-paced environment.
  • Bilingual in Spanish and English is highly preferred.

Perks:

  • Hybrid work schedule offering flexibility.
  • Opportunity to gain experience with an established manufacturing organization.
  • Fast-paced, team-oriented environment with strong collaboration across departments.
  • Potential for assignment extension based on business needs and individual performance.
  • Immediate opportunity to make an impact supporting a busy customer service team.