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Remote Chat Support Jobs in Rolla, MO (NOW HIRING)

Remote Chat Support information

See Rolla, MO salary details

$14

$25

$43

How much do remote chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support in Rolla, MO is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $27.88 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Rolla, MO?

For Remote Chat Support jobs in Rolla, MO, the most frequently searched job titles are:

What cities near Rolla, MO are hiring for Remote Chat Support jobs?

Cities near Rolla, MO with the most Remote Chat Support job openings:

Licensed Mental Health Counselor (LMHC) - Remote Telehealth Specialist

Healious Psychiatry

Fort Leonard Wood, MO • Remote

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Position Overview

Healious Psychiatry is seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to deliver high-quality telehealth services to clients throughout Fort Leonard Wood, Missouri. This full-time remote role offers flexibility in scheduling and an opportunity to make a significant impact on your clients’ mental well-being. The ideal candidate will possess strong clinical skills with at least two years of post-degree experience, enabling them to deliver effective therapy in various modalities.

About the Organization

At Healious Psychiatry, we are committed to revolutionizing mental health care by providing accessible, client-centered virtual services. Our platform empowers both therapists and patients by removing administrative burdens, fostering a supportive environment for growth, and focusing on effective treatment outcomes. We understand that mental health care is essential, and we strive to create a nurturing atmosphere that promotes healing through innovative telehealth methods.

Work Environment

This position is entirely remote, offering our counselors a flexible schedule and the ability to work from the comfort of their home. The work environment is characterized by a collaborative virtual setting, where licensed professionals can connect regularly through secure video conferencing and chat platforms to discuss cases, share insights, and foster a community of support. Our commitment to a no-cancellation, no-show environment means you can focus entirely on your practice and clients.

Key Responsibilities
  • Conduct thorough virtual mental health evaluations and risk assessments using secure telehealth platforms.
  • Develop and implement personalized treatment plans tailored to the specific needs and goals of each client.
  • Provide evidence-based therapy, employing modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-informed care.
  • Offer crisis intervention services for clients experiencing acute distress, ensuring their immediate safety and well-being.
  • Collaborate effectively with psychiatrists, social workers, and other healthcare providers to coordinate care and share insights on patient progress.
  • Regularly monitor patient progress, adapting treatment plans as needed based on ongoing assessments.
  • Educate clients and their families about mental health conditions, coping strategies, and available resources to enhance their understanding and management of conditions.
  • Maintain strict adherence to HIPAA guidelines and telehealth regulations to guarantee client confidentiality and ethical practice.
  • Participate actively in virtual team meetings and professional development opportunities to stay updated on the latest therapeutic techniques and standards.
Patient Population / Client Focus

Our client focus includes a diverse range of individuals, with particular emphasis on the senior population seeking mental health support. The ideal candidate will be particularly attuned to the unique challenges faced by older adults, including grief, depression, anxiety, and the desire for greater emotional stability. As our virtual services allow us to reach clients wherever they reside, you will have the opportunity to impact many lives, offering assistance in a compassionate and understanding manner.

Qualifications
  • A bachelor's degree in psychology, social work, or a related mental health field is required.
  • Must hold an active Licensed Mental Health Counselor (LMHC) license in the State of Missouri.
  • Possession of an individual NPI number, reliable internet connectivity, and the ability to conduct phone consultations are also essential.
  • Experience in treatment planning, case management, and maintaining detailed client records is necessary.
  • Knowledge of both individual and group therapy practices is beneficial to provide holistic care.
Preferred Experience

While a minimum of two years of post-graduate experience is required, we prefer candidates who have worked in telehealth settings or understand the nuances of virtual therapy. Familiarity with client management systems and digital tools that enhance therapeutic engagement is considered an asset.

Compensation and Benefits

The salary for this position ranges from $80,000 to $90,000 per year, accompanied by a competitive benefits package. This includes health, vision, and dental insurance, as well as a 401(k) plan. We also offer generous vacation time, PTO, and recognition of holidays, ensuring you have the necessary time to recharge and maintain a work-life balance.

Career Growth Opportunities

At Healious Psychiatry, we invest in the professional development of our counselors by providing ongoing training and resources designed to enhance therapeutic skills and knowledge. As part of our team, you will benefit from mentorship opportunities and the chance to gain expertise in specialized areas of therapy, paving the way for advancement into supervisory or specialized clinical roles.

Why Join Our Team

By joining Healious Psychiatry, you will not only become part of a forward-thinking organization but also engage in meaningful work that truly changes lives. Our supportive work culture values autonomy while also equipping you with the resources necessary for success. If you are passionate about providing exceptional mental health care in an innovative telehealth format, we invite you to apply and contribute to our mission of enhancing mental health accessibility.

Application Information

To apply for the Licensed Mental Health Counselor position, please submit your resume and a cover letter detailing your relevant experience and your motivation for joining our team. We look forward to reviewing your application and discussing how you can make a difference at Healious Psychiatry.