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Remote Chat Support Jobs in Rockingham, NC (NOW HIRING)

Remote Chat Support information

See Rockingham, NC salary details

$12

$21

$37

How much do remote chat support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote chat support in Rockingham, NC is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.89 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Rockingham, NC? The most popular types of Chat Support jobs in Rockingham, NC are:
What are popular job titles related to Remote Chat Support jobs in Rockingham, NC? For Remote Chat Support jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Rockingham, NC look for? The top searched job categories for Remote Chat Support jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Remote Chat Support jobs? Cities near Rockingham, NC with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Rockingham, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,612 per year, or $21.9 per hour.
Remote Support Specialist Full time 3rd shift; includes working every other weekend Pee Dee Cheraw A

Remote Support Specialist Full time 3rd shift; includes working every other weekend Pee Dee Cheraw A

Chesco Services

Cheraw, SC • On-site, Remote

Full-time, Other

Posted 11 days ago


Key responsibilities

  • Provide technical assistance and customer service remotely to resolve issues related to hardware, software, and network problems for internal and external supported persons.

  • Provide direct care and training to consumers in community residence and collect data electronically according to guidelines.

  • Maintain accountability for all consumers within the assigned setting and document daily activities, progress notes, and other required paperwork.


Job description

REPORTS TO: House Manager and Supervising Coordinators
Qualifications:
  • High School Diploma or equivalent.
  • Acquire and maintain certification in First Aid, CPR, and CPI (Non-Violent Crisis Intervention). Subject to annual TB test. Valid Driver's license from state of residence and ability to operate motor vehicle for 15 passengers or less.
Job Summary:
As a Remote Support Specialist, you will work under the guidance of the Enabling Technology Manager with a focus of supporting adults where they live, work, and play with their use of assistive/enabling technology. The Remote Support Specialist provides support to individuals and staff of CHESCO Services. Provide technical assistance and customer service remotely, typically via phone, email, or chat, to resolve issues related to hardware, software, and network problems for internal and external supported persons. Provide direct care and training to consumers in community residence according to local, state , and federal guidelines and collects data electronically. Counsels consumers as necessary.
Physical Abilities Include:
Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting (patients with assistance), fingering, writing, reading, driving including nights, counting, work double shifts as necessary, running, and smell.
Physical Requirements Include:
Very heaving lifting with assistance visual acuity must be accurate to write and read small print and record data. A worker is subject to both indoor and outdoor environments and maybe subject to temperature extremes of heat and cold for short time periods. The worker is subject to noise and hazards including the possibility of physical assault, property destruction, and infections. The worker is subject to wear protective clothing to prevent exposure to infection.
Job Duties:
  1. Maintains accountability for all consumers within the assigned setting, and demonstrates knowledge of consumers' actions during that time frame.
  2. Ensures consumers' needs are met through the implementation of goals, behavior management, personal hygiene, oral hygiene, social adjustment, leisure, and special activities.
  3. Ensures consumers' well-being and for reporting and inappropriate or maladaptive behaviors to residents as needed. Implement unit wide and individual behavior management plans consistently.
  4. Performs all DSP paperwork, i.e: daily log, activity schedules, the monthly inventory of consumers' belongings, daily documentation as needed, progress notes, baseline data, behavior reports, requisitions and others as needed. Write up new sheets for the month - body check sheets, daily progress notes, recreational assessment, (by consumer assignment), recreational calendar and activity inventory, etc.
  5. Maintains cleanliness in the unit through supervision of the chores, house cleaning, cooking and laundry as scheduled or needed.
  6. Participates as a member of the interdisciplinary team and other consumer-related meetings as needed. Provides information and assists with evaluation.
  7. Administers medications to residents within CHESCO Services medication administration guidelines.
  8. Make needed copies for direct care paperwork. (Third Shift)
  9. Attends in-service training and staff meetings as required
  10. Transport consumers as needed.
  11. Conducts monthly fire drills on each shift; disaster drills as required.
  12. Provides coverage to other shifts and community programs as needed.
  13. Buys groceries and supplies weekly or as needed. (On Schedule)
  14. Clothing purchases ( second shift; House Manager delegates).
  15. Prepare food and supply inventory. (Third Shift)
  16. Service Provision Log. (Third Shift)
  17. Prepare the chore list. (Third Shift)
  18. Filing.
  19. Performs other duties as identified or assigned.
ESSENTIAL JOB DUTIES
1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17
MARGINAL JOB DUTIES
18,19