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Remote Chat Support Jobs in Ridge, NY (NOW HIRING)

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Remote Chat Support information

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$14

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$44

How much do remote chat support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote chat support in Ridge, NY is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What job categories do people searching Remote Chat Support jobs in Ridge, NY look for?

The top searched job categories for Remote Chat Support jobs in Ridge, NY are:

What cities near Ridge, NY are hiring for Remote Chat Support jobs?

Cities near Ridge, NY with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Ridge, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,560 per year, or $25.8 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunity

Brookhaven, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview

Are you a licensed mental health therapist seeking a rewarding opportunity to make a tangible difference in the lives of individuals? Emory Health & Rehabilitation Center, located in Brookhaven, New York, is currently looking for dedicated licensed mental health counselors to join our dynamic team. This full-time remote position allows you to work from the comfort of your own home, providing essential therapy services to clients but offering the flexibility to create your own schedule. With a competitive salary range of USD 90,000 – 104,000 per year and a sign-on bonus, we're eager to welcome professionals dedicated to mental health care.

About the Organization

Emory Health & Rehabilitation Center is committed to providing high-quality mental health services that promote overall wellbeing and recovery. Our community health clinic focuses on supporting individuals by delivering compassionate, evidence-based care tailored to their unique needs. Our team is made up of various healthcare professionals, all working collaboratively towards the common goal of improving mental health outcomes in our communities.

Work Environment

The work environment is entirely remote, allowing therapists to conduct sessions from anywhere, fostering a healthy work-life balance. Our infrastructure relies on a user-friendly, all-in-one therapist platform that streamlines processes, includes necessary therapy tools, and helps you manage your caseload efficiently. This supportive environment ensures that you can focus on what you do best – providing exceptional care.

Key Responsibilities
  • Conduct individual therapy sessions via video chat, maintaining the highest ethical standards and a compassionate approach.
  • Utilize solution-focused therapy techniques to effectively address client concerns and facilitate their progress.
  • Collaborate with clients to develop personalized treatment plans, assessing their goals and establishing actionable steps to reach them.
  • Provide insightful therapeutic interventions that help clients understand their experiences, emotions, and relationship dynamics.
  • Monitor patient progress throughout the treatment tenure, adjusting strategies to ensure the most effective outcomes.
  • Guide clients in developing healthy coping mechanisms to tackle life challenges and enhance their quality of life.
Patient Population / Client Focus

You will primarily work with stable adults presenting with low acuity mental health needs. Your role will be crucial in providing support for a diverse array of mental health issues, ranging from anxiety and depression to relationship challenges. The focus on low-acuity cases allows you to foster significant growth in clients, developing their skills and resilience in handling everyday stressors.

Qualifications
  • A Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology.
  • Must possess an active and unrestricted independent license: LMFT, LMHC, or LCSW.
  • Ability to maintain a professional standard without limited or provisional licensing.
  • Strong interpersonal skills with a genuine, empathetic demeanor.
  • Proficient in using technology for teletherapy, including video conferencing platforms.
Preferred Experience
  • Prior experience in a remote therapeutic setting is advantageous but not mandatory.
  • Experience working with clients in a community health setting or related environment preferred.
  • Familiarity with evidence-based treatment modalities and family systems approaches is a plus.
Compensation and Benefits

Emory Health & Rehabilitation Center offers a competitive compensation package ranging from USD 90,000 to 104,000 annually, depending on the number of hours worked. Additionally, you will benefit from a substantial sign-on bonus, weekly direct deposit, and a monthly healthcare stipend for full-time counselors. We aim to provide support that enhances not only your career satisfaction but also your economic well-being.

Career Growth Opportunities

Joining our team opens doors to a multitude of career advancement opportunities. As you gain experience and continue to develop your skills, you will have the potential to lead therapeutic groups, mentor new therapists, or take part in special projects to shape our mental health services. Our commitment to professional development ensures you're well-supported as you progress in your career.

Why Join Our Team

At Emory Health & Rehabilitation Center, we value flexibility, collaboration, and the pursuit of excellence in mental health care. Our non-compete policy allows you to maintain other positions, providing you the opportunity for supplemental income while enjoying the autonomy of remote work. With our streamlined client onboarding process, you will be able to quickly fill your caseload and concentrate on delivering meaningful therapy to your clients.

Application Information

If you are a licensed mental health professional eager to join a supportive, mission-driven team, we want to hear from you! Our onboarding specialists are ready to assist you in getting paneled and prepared to see clients in just 1-3 days. Apply today with your resume and take the step toward a fulfilling career with Emory Health & Rehabilitation Center!