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Remote Chat Support Jobs in Park Ridge, IL (NOW HIRING)

Radicle Health

Technical Support Specialist

Chicago, IL · Remote

$55K - $65K/yr

That's why we've built Radicle Health as a home for mission-driven products that support ... Remote work stipend * Compensation: $55,000 - $65,000 * Location: Remote Salary ranges are ...

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DVSport

Replay Technical Support Specialist

Chicago, IL · Remote

$45K - $65K/yr

at DVSport | Chicago, IL / Remote Ever wonder what officials watch so they can efficiently confirm ... The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining ...

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Avidity Science LLC

Sales Coordinator

Evanston, IL · Remote

$55K - $70K/yr

Job Type: Full-time, Remote Key Job Responsibilities: * Support Sales team with quotes, proposals ... Serve as a point of contact for customer inquiries via phone, email, and chat * Provide basic to ...

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Park Ridge, IL

Remote Chat Support information

See Park Ridge, IL salary details

$14

$25

$43

How much do remote chat support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote chat support in Park Ridge, IL is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.93 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Park Ridge, IL? The most popular types of Chat Support jobs in Park Ridge, IL are:
What are popular job titles related to Remote Chat Support jobs in Park Ridge, IL? For Remote Chat Support jobs in Park Ridge, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Park Ridge, IL look for? The top searched job categories for Remote Chat Support jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Remote Chat Support jobs? Cities near Park Ridge, IL with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Park Ridge, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,313 per year, or $25.6 per hour.
Email Support Specialist

Email Support Specialist

Erie Neighborhood House

Chicago, IL • On-site, Remote

Full-time

Posted 29 days ago

Job description

Description

We are currently seeking an Email Support Specialist to join Erie Neighborhood House, a non-profit organization based in Chicago. As an Email Support Specialist, you will play a crucial role in providing timely and efficient support to our clients and stakeholders via email communication. This position is vital to ensuring a positive experience for our community members and maintaining strong relationships with our partners. You will be involved in a variety of projects aimed at enhancing our services and outreach efforts, making this role essential to our organization's mission.

Responsibilities:
  • Respond to customer inquiries and concerns via email in a professional and timely manner.
  • Provide accurate information about our programs, services, and events to clients and partners
  • Collaborate with team members to improve response times and customer satisfaction metrics.
  • Identify recurring issues and recommend process improvements to prevent future occurrences.
  • Maintain detailed records of all email correspondence for reference and reporting purposes.
  • Assist in creating email templates and FAQs to streamline responses and improve efficiency.
Requirements:
  • Excellent written communication skills with a keen eye for detail and grammar.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in email management tools and customer relationship management (CRM) systems.
  • Adaptability to learn new processes and procedures quickly.
  • Experience in a similar role or customer service position is preferred but not required.
  • Passion for helping others and making a positive impact in the community.