ZipRecruiter

Log In

2

Remote Chat Support Jobs in Jackson, NJ (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Mercor

Google Business Profile Expert

New York, NY · Remote

$250/hr

US-Based Business Owners Using Google Chat Type: Contract Compensation: $250/hour Location: Remote ... Submit form Resources & Support * For details about the interview process and platform information ...

Mercor

Google Business Profile Expert

New York, NY · Remote

$250/hr

US-Based Business Owners Using Google Chat Type: Contract Compensation: $250/hour Location: Remote ... Submit form Resources & Support * For details about the interview process and platform information ...

previous pagenext page

Showing results 21-40

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Jackson, NJ

Remote Chat Support information

See Jackson, NJ salary details

$14

$26

$44

How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Jackson, NJ is $26.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Jackson, NJ?

For Remote Chat Support jobs in Jackson, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Jackson, NJ look for?

The top searched job categories for Remote Chat Support jobs in Jackson, NJ are:

What cities near Jackson, NJ are hiring for Remote Chat Support jobs?

Cities near Jackson, NJ with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Jackson, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $54,260 per year, or $26.1 per hour.

Client Support Specialist- Life Insurance

Afficiency

New York, NY • On-site, Remote

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Company Description
Afficiency is a rapidly growing Insurtech startup whose mission is to provide life insurance to everyone on the platforms they already trust. Located in NYC, we design life insurance products that can be purchased entirely digitally and can be easily embedded into distribution platforms or with agents who sell insurance. The company is experiencing rapid growth and is well-funded. We are looking for new team members to join us on our journey to shake up the life insurance industry. We need individuals who bring passion, curiosity, and a desire for excellence.
Job Description
This is a great opportunity to build and grow responsibility over time with a fast-growing organization, while working cross functionally and gaining experience in multiple areas. This role is client-facing, working to grow our field support function by supporting life insurance sales through agents and their carriers across the Unites States. As a member of this key team, you will aid in responding to and resolving inquiries from our partners. You will play an important role in supporting, communicating with, and assisting clients while responding to queries and software issues. Our ideal candidate has a self-starter mentality and can efficiently resolve incoming customer issues via live chat and tickets in an empathetic manner. To succeed in this role, you should be a seasoned life insurance client support representative and have technical expertise. This would be a salaried, 40-hour per week position surrounded by a dynamic team.
Work Arrangement: Remote (Must be in the United States but California applicants are not eligible for this role)
*If your application stands out, a member of the Afficiency hiring team will contact you to arrange next steps, via LinkedIn, SmartRecruiter or from an afficiency.com email address. Please be aware of phishing attempts and scam emails. We will not request an interview via text-based communication and ask you to register via the Microsoft Teams website.
Qualifications
Responsibilities
  • Manage our inbound support requests regarding technical questions and life insurance application questions within our SLA time frame
  • Verify new customers coverage and answer questions from the agent or producer regarding the application journey and process present policyholders with proof of insurance paperwork
  • Recognize patterns in inquires for documentation and improvement
  • Identify knowledge gaps and work with you manager to improve processes and grow the department
  • Address agent escalations and carrier requests
  • Support our development team in launching new insurance products as well as updates to our existing insurance platform by testing new products and functionalities.

What We're Looking For
  • Minimum 2 years of client support experience
  • Experience with life insurance
  • Experience managing a high level of chat volume and emails
  • Strong time management skills and prioritization based on urgency and business need
  • Ability to problem solve and multitask
  • Excellent writing ability
  • Ability to work in a fast-paced changing environment
  • Ability to provide prompt, accurate and friendly customer service

Additional Information
What We Offer
  • Competitive salary with equity options
  • Robust health, dental, and vision benefits for employee and dependents
  • 401k matching contributions
  • Generous PTO policy
  • Provided work-from-home equipment
  • Work at a supportive and fast-growing startup with a fantastic team
  • Environment to learn from other team members, grow a business from the ground up.
  • Support in developing your skills and accelerating your career quickly.
  • Opportunity to make an impact in the lives of tens of millions of consumers and get families the protection they need.

Afficiency is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

Apply