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Remote Chat Support Jobs in Hopatcong, NJ (NOW HIRING)

Unity Bank

Treasury Support Specialist

Clinton, NJ · Remote

The role provides support for treasury service implementations and ongoing servicing while also ... Understanding of ACH origination, Positive Pay, Remote Deposit Capture, online wires, bill pay ...

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Hopatcong, NJ

Remote Chat Support information

See Hopatcong, NJ salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote chat support in Hopatcong, NJ is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $26.68 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Hopatcong, NJ?

The most popular types of Chat Support jobs in Hopatcong, NJ are:

What job categories do people searching Remote Chat Support jobs in Hopatcong, NJ look for?

The top searched job categories for Remote Chat Support jobs in Hopatcong, NJ are:

What cities near Hopatcong, NJ are hiring for Remote Chat Support jobs?

Cities near Hopatcong, NJ with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Hopatcong, NJ as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,002 per year, or $24.5 per hour.

Remote Customer Service Representative

Gould Staffing / Employment Solutions

Parsippany, NJ • Remote

$14.25/hr

Full-time

Posted 3 days ago

New

Job description

Employment Solutions is currently seeking SEVERAL skilled and experienced Customer Service Representatives to work from home.  Equipment will be provided.
Pay rate $14.25 per hour. 40 hours per week.
Training will be 10/05/26 to 11/27/26, M-F 9:30am to 6pm CT.  After training must have open availability to work any day Monday to Friday from 7am-6pm CT. 
Representatives will serve as a key interface and provide customer care to assigned program(s). This position is responsible for handling all interactions that may include inbound calls, outbound calls, and email/chat in a call center environment regarding a variety of requests.
Essential Functions of Customer Service Representative
  • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!
  • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software.
  • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution.
  • Use decision-support tools to respond to common customer work/service order inquires and requests.
  • Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best.
  • Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership
  • Provide an excellent customer experience in all interactions.
The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.
Minimum Qualifications:
High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required.
Knowledge, Skills & Abilities
  • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support.
  • Proven customer service, operations support, and problem resolution skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Courteous and empathetic with strong customer service orientation.
  • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization.
  • Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries.
  • Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations.
  • Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change.
  • Must have a fast and reliable internet connection.
For immediate consideration, please submit your updated resume to this posting.
Why Work with Employment Solutions:
  • We work with a variety of clients and consider you for all roles that may match your background and requirements
  • No fee to you!
  • We strive to help individuals find their passion and grow their professional experience
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