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Remote Chat Support Jobs in Hawthorne, NJ (NOW HIRING)

Macmillan

Technical Analyst (Contractor)

Manhattan, NY · Remote

$28 - $35/hr

The analyst will support users by phone, email, chat, and remote support tools while managing incidents and requests in accordance with established Service Level Agreements (SLAs). This is a 3-month ...

HB Travels

Customer Support Agent - Remote

Hoboken, NJ · Remote

$20.50 - $27.25/hr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Hawthorne, NJ

Remote Chat Support information

See Hawthorne, NJ salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Hawthorne, NJ is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.13 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What job categories do people searching Remote Chat Support jobs in Hawthorne, NJ look for?

The top searched job categories for Remote Chat Support jobs in Hawthorne, NJ are:

What cities near Hawthorne, NJ are hiring for Remote Chat Support jobs?

Cities near Hawthorne, NJ with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Hawthorne, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,686 per year, or $26.8 per hour.

Digital Support Registered Nurse

Cecelia Health

Manhattan, NY • On-site, Remote

$37.50/hr

Part-time

Posted 4 days ago

Job description

Who is Cecelia Health?
Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more chronic conditions to an expert clinician who helps them navigate day-to-day health management.
Why Join Cecelia Health?
  • Tackle the obesity epidemic: Help solve one of our healthcare system's biggest challenges by helping patients achieve and maintain a healthy weight, with or without medication.
  • Flexible schedule: Work virtually as an independent contractor (1099) and set your own hours.
  • Dependable Hours: Count on consistent part-time work of at least 20 hours per week.
  • Clinician-centered philosophy: You are at the core of what we do, and we take your feedback seriously.
  • Life-changing relationships: Build long-term relationships with patients to help them achieve lasting, transformative results.
  • Collaborative culture: Work alongside some of the best in the business in a supporting and learning-focused environment.

What will you do?
  • Provide digital support directly with members to provide clinical oversight, biometric monitoring, and support via chat engagement and in-app messaging.
  • Responsible for triaging, handling, and escalating member digital communication and clinical program alerts within 24 business hours across assigned members.
  • Conduct proactive and reactive chat engagement.
  • Collaborate closely with assigned care team: including care coordinators, registered dietitians, registered nurses, physicians, and clinical support individuals.
  • Adverse event reporting and medical record documentation as warranted
  • Provide remote patient monitoring for devices (e.g. scale, BG meter, BP monitor, ketone meter, etc.) with escalation to assigned clinicians per clinical protocols.

What do you need to bring to the table?
  • Must be an RN with an active license in good standing. Preferably a compact license.
  • Availability at least 20 hours/week.
  • Availability Monday-Friday between the hours of 8 AM and 8 PM, with flexible hours each day. Saturdays optional (9 AM-4 PM)
  • Strong technology experience using electronic health record documentation and in- app communication, such as chat, biometric alert handling.
  • Demonstrated ability to recognize members' needs and adapt communication techniques to best serve a diverse population.
  • Must have a home office for private conversations along with high-speed internet.
  • Cannot hold full-time employment elsewhere.
  • Must live in the United States.

Compensation:
  • Pay: $37.50 per hour.
  • All-inclusive pay structure: hourly compensation for all work performed .

Cecelia Health does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.

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