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Remote Chat Support Jobs in Buffalo Grove, IL (NOW HIRING)

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Remote Chat Support information

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How much do remote chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support in Buffalo Grove, IL is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.09 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Buffalo Grove, IL?

The most popular types of Chat Support jobs in Buffalo Grove, IL are:

What are popular job titles related to Remote Chat Support jobs in Buffalo Grove, IL?

For Remote Chat Support jobs in Buffalo Grove, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Buffalo Grove, IL look for?

The top searched job categories for Remote Chat Support jobs in Buffalo Grove, IL are:

What cities near Buffalo Grove, IL are hiring for Remote Chat Support jobs?

Cities near Buffalo Grove, IL with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Buffalo Grove, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,563 per year, or $26.7 per hour.

Remote Clinical Mental Health Counselor (LCPC)

Company Confidential

Hanover Park, IL • Remote

$58K - $77K/yr

Full-time

Medical

Posted 3 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and experienced Remote Licensed Clinical Professional Counselor (LCPC) to join our team. This full-time position allows you the flexibility to work entirely remote while providing meaningful support to clients navigating various mental health challenges. Our remote model enables you to maintain a healthy work-life balance, fulfilling the growing demand for accessible mental health care.

About the Organization

At Gotham Enterprises Ltd, we are driven by the mission to enhance access to solution-focused care for millions of Americans facing mental health issues. As a recognized leader in the outpatient therapy domain, we place immense value on the contributions of our counselors, ensuring they have the resources and support necessary to deliver high-quality care. Our team is passionate about making a tangible impact on the lives of clients, fostering a collaborative and empowering work environment.

Work Environment

This position is entirely remote, allowing you to consult and provide therapy from the comfort of your own home. By utilizing cutting-edge technology, you will conduct counseling sessions via secure video chat, making mental health support accessible to clients across different locations, including Hanover Park, Illinois. Our streamlined administrative processes minimize paperwork and allow you to focus solely on client care.

Key Responsibilities
  • Conduct individual counseling sessions through video chat, guiding clients towards improved mental health outcomes.
  • Facilitate discussions around emotions and experiences, helping clients gain insight into their thoughts, behaviors, and relationships.
  • Act as a client advocate, assisting them in defining their personal goals and identifying routes to achieve them.
  • Evaluate clients’ mental health conditions, develop evidence-based treatment plans, and implement therapeutic interventions tailored to individual needs.
  • Utilize our intuitive counselor portal to manage client schedules, track progress, and document treatment plans efficiently.
  • Maintain up-to-date clinical documentation and manage case files in accordance with organizational policies and state regulations.
Patient Population / Client Focus

Your practice at Gotham Enterprises Ltd will involve working with a diverse range of adults who are experiencing various mental health challenges, including anxiety, depression, trauma, and relationship issues. By customizing your caseload, we match you with clients aligned with your areas of expertise and treatment philosophies, ensuring a fulfilling and impactful counseling experience.

Qualifications
  • Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Licensed as a Clinical Professional Counselor (LCPC) in the state of practice, without any supervisory requirements.
  • Strong clinical assessment and diagnostic capabilities, ensuring effective treatment planning and implementation.
  • Excellent interpersonal communication skills coupled with a compassionate approach to client engagement.
  • Proficiency in using technology, including telehealth platforms, to deliver therapy sessions effectively.
Preferred Experience
  • Previous experience managing an independent caseload effectively in a remote setting.
  • Demonstrated ability to develop treatment strategies and interventions that meet diverse client needs.
  • Experience in using solution-based therapy techniques is valued.
Compensation and Benefits

We offer a competitive salary range of USD 90,000 to 104,000 annually, depending on hours worked and experience. Full-time counselors enjoy a comprehensive benefits package, including:

  • Sign-on Bonus to welcome you to the team.
  • Weekly direct deposit for seamless payment processing.
  • Health insurance options to support your personal well-being.
  • Flexible scheduling, allowing you to create a work week that fits your lifestyle.
  • Unlimited referrals to help you build a robust client base quickly and efficiently.
  • Minimal administration with support for all billing and paperwork.
  • Access to a user-friendly counselor portal for managing your practice effectively.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to your professional development. We encourage counselors to pursue ongoing education and clinical training to enhance their skills. Additionally, you have the potential to advance within the organization, exploring roles in leadership or specialized therapeutic practices as you gain experience.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a supportive community that values your expertise and contributions. We focus on your work-life balance, ensuring you have the freedom to deliver high-quality care without the pressures of traditional office settings. Our dedication to maintaining a client-centered approach aligns with mental health best practices and fosters lasting change for those we serve.

Application Information

If you are a licensed counselor with a desire to make a difference, we want to hear from you! Please indicate your license status and the state of licensing in your application. Submit your CV today and embark on a rewarding career where you can truly make an impact!