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Remote Chat Support Jobs in Bountiful, UT (NOW HIRING)

HCAOA

Overnight Home Health

Salt Lake City, UT · On-site +1

$10.50/hr

TeleDoc- Free Telephone and video chat Medical Care with Medical Discounts -provided free to CNA's ... Possess a valid driver's license and insured automobile This is a remote position. Compensation ...

IRALOGIX,Inc

Customer Care Representative

Salt Lake City, UT · Remote

$16.50 - $22.25/hr

... live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions. · Support day-to-day IRA administration and recordkeeping functions ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Bountiful, UT

Remote Chat Support information

See Bountiful, UT salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote chat support in Bountiful, UT is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $26.73 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Bountiful, UT? The most popular types of Chat Support jobs in Bountiful, UT are:
What are popular job titles related to Remote Chat Support jobs in Bountiful, UT? For Remote Chat Support jobs in Bountiful, UT, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Bountiful, UT look for? The top searched job categories for Remote Chat Support jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Remote Chat Support jobs? Cities near Bountiful, UT with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Bountiful, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,073 per year, or $24.6 per hour.

Customer Support Representative - Internet Services

Five Star Solutions

Salt Lake City, UT • Remote

$15/hr

Full-time

Posted 4 days ago

Job description

 

Are you passionate about helping others and solving technical problems? We're looking for motivated, customer-focused professionals to join our team as Customer Support Representatives. In this role, you'll assist customers with internet service questions, troubleshoot connectivity issues, and provide exceptional customer service while creating a positive experience on every interaction.

If you enjoy technology, problem-solving, and helping customers find solutions, we'd love to hear from you!

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Answer inbound customer calls regarding internet services
  • Troubleshoot internet connectivity service issues
  • Assist customers with starting, transferring, moving, or disconnecting services
  • Schedule technician appointments when necessary
  • Process billing inquiries and collect payments securely
  • Research customer accounts to identify the correct services and provide accurate resolutions
  • Document every customer interaction in the appropriate systems
  • Update customer account information as needed
  • Navigate multiple systems while speaking with customers
  • Deliver professional, friendly, and efficient customer service on every call
Qualifications
  • 1 year previous call center/technical or troubleshooting experience preferred
  • Excellent communication and active listening skills
  • Strong attention to detail and accuracy
  • Solid computer skills with the ability to navigate multiple applications and browser tabs simultaneously
  • Good troubleshooting and problem-solving abilities
  • Strong time management and organizational skills
  • The ability to remain calm and professional during challenging customer interactions
  • A willingness to learn new systems and technology
  • The ability to work independently in a remote environment while contributing to team success
$15 - $15 an hour

  • Starting pay - $15/hr plus shift differential(extra $1/hr nights & wkds)

    Working hours between - 6:00am-6:30pm (MST) ; Work Days - M-F and rotational weekends

    Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (MST)

    Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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