Windsor, CT · Remote
$16.94/hr
Remote Connecticut Hourly Rate: $16.94 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will ...
Windsor, CT · Remote
$16.94/hr
Remote Connecticut Hourly Rate: $16.94 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will ...
Bristol, CT · On-site +1
$16 - $21.75/hr
Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence. 5. ...
New
Bristol, CT · On-site +1
$16 - $21.75/hr
Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence. 5. ...
New
Bristol, CT · Remote
$16 - $21.75/hr
Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence. 5. ...
New
Bristol, CT · Remote
$16 - $21.75/hr
Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence. 5. ...
New
$14.41 - $17.17
14% of jobs
$18.61 is the 25th percentile. Wages below this are outliers.
$17.17 - $19.92
21% of jobs
$19.92 - $22.67
14% of jobs
The median wage is $22.83 / hr.
$22.67 - $25.42
18% of jobs
$27.30 is the 75th percentile. Wages above this are outliers.
$25.42 - $28.17
12% of jobs
$28.17 - $30.92
6% of jobs
$30.92 - $33.67
4% of jobs
$33.67 - $36.43
3% of jobs
$36.43 - $39.18
3% of jobs
$39.18 - $41.93
3% of jobs
$41.93 - $44.68
1% of jobs
$14
$26
$44
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
$16.94/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 29 days ago
At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
Make a meaningful difference every day.
Join a team that values your ideas and contributions.
Be part of a company that exceeds NCQA standards for customer service.
Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!
Position Title: Customer Care Representative
Location: Remote Connecticut
Hourly Rate: $16.94
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
Must currently reside in Connecticut
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience with excellent navigational skills
High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited
A quiet space within the home free of distractions including caretaking of any kind
Your Potential. Our Mission.
At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don't talk about a better workplace - we make it happen.
Benefits without Barriers
To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
Health, Dental and Vision Insurance
Life and Disability Insurance
401(k) Retirement Plan with Company Match
FSA and HSA Savings Plans
Wellness Program with Incentives
Voluntary & Ancillary Plans
Additional Perks
Pay on Demand
Paid Time Off and Holiday Pay
Birthday Holiday
Maternity/Paternity Leave
Continuing Education Reimbursement Program
MTM Perks Discount Program
Career Development Programs
MTM Health is Proud to be an Equal Opportunity Employer
MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.
Sourced by ZipRecruiter
Outpatient health care
1,001 - 5,000 Employees
St. Louis, MO, US