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Remote Chat Support Jobs in Austin, TX (NOW HIRING)

Fyxer

Product Support Specialist

Austin, TX · Remote

$75K - $85K/yr

What You'll Be Doing * Own the front line of customer support across chat, email and video ... This will be a fully remote role to begin with as we build out our Austin presence. Hence, you must ...

Rugiet

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast‐growing, Austin‐based ... Serve as the First Point of Contact - engage with Rugiet Health members via phone, email, and chat ...

Rugiet

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast‐growing, Austin‐based ... Serve as the First Point of Contact - engage with Rugiet Health members via phone, email, and chat ...

Liveops

Remote Customer Service Representative

Austin, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remotetravelcareers

Travel Customer Service

Austin, TX · Remote

$15.75 - $21.50/hr

We are seeking a remote Travel Customer Service representative to support clients with booking and ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

Remotetravelcareers

Travel Customer Service

Austin, TX · Remote

$15.75 - $21.50/hr

We are seeking a remote Travel Customer Service representative to support clients with booking and ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Austin, TX

Remote Chat Support information

See Austin, TX salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote chat support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Austin, TX?

The most popular types of Chat Support jobs in Austin, TX are:

What are popular job titles related to Remote Chat Support jobs in Austin, TX?

For Remote Chat Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Austin, TX look for?

The top searched job categories for Remote Chat Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Chat Support jobs?

Cities near Austin, TX with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Austin, TX as of August 2026, with employment types broken down into 78% Full Time, 9% Part Time, 2% Temporary, 9% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Experience Planning Specialist (Remote)

Nexora Talent

Austin, TX • Remote

$40K - $60K/yr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

Key Responsibilities:

  • Assist clients with planning and coordinating customized service experiences
  • Provide timely and professional customer support via phone, email, and chat
  • Manage client requests, updates, and follow-ups in a timely manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records and documentation of client interactions
  • Identify client needs and recommend appropriate solutions

Requirements:

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work independently and in a remote or fast-paced environment
  • Basic computer proficiency (email, scheduling tools, CRM systems)
  • Previous customer service or coordination experience is a plus

What We Offer:

  • Flexible work environment
  • Ongoing training and support
  • Opportunities for growth and advancement
  • Competitive compensation based on performance

If you are passionate about delivering excellent client experiences and enjoy helping others through planning and coordination, we encourage you to apply.