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Remote Chat Support Jobs in Addison, IL (NOW HIRING)

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Remote Chat Support information

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How much do remote chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote chat support in Addison, IL is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Addison, IL?

For Remote Chat Support jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Addison, IL look for?

The top searched job categories for Remote Chat Support jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Chat Support jobs?

Cities near Addison, IL with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,280 per year, or $26.1 per hour.

Licensed Mental Health Therapist - Remote Telehealth Position

Acuity International Health Care Inc.

Aurora, IL • Remote

Full-time

Posted 5 days ago


Job description

Position Overview

Acuity International Health Care Inc. is seeking dedicated and compassionate licensed mental health therapists to join our remote telehealth team. As a Mental Health Therapist, you'll provide vital counseling services to adults dealing with a variety of mental health challenges. This full-time role allows you to work from the comfort of your own home, crafting your own schedule while making a meaningful impact in the lives of clients. With competitive annual salaries ranging from USD 90,000 to 104,000, this is an excellent opportunity for experienced professionals aiming to grow in their careers.

About the Organization

Acuity International Health Care Inc. is committed to delivering high-quality mental health care services to individuals seeking support for their mental health needs. With a focus on stability and low acuity concerns, we pride ourselves on being at the forefront of telehealth services, ensuring that therapy is accessible and convenient for our clients. We foster a collaborative and supportive culture, promoting personal and professional growth.

Work Environment

This position is fully remote, allowing you to conduct therapy sessions through a secure video chat platform. As a member of our telehealth team, your work environment will be flexible, accommodating your individual needs while maintaining a professional standard. You will be surrounded by a network of fellow therapists and organizational support, helping you thrive in your role and concentrate on what matters most—your clients.

Key Responsibilities
  • Conduct individual mental health counseling sessions via video chat, ensuring a compassionate and ethical approach.
  • Utilize evidence-based, solution-focused therapeutic modalities to address the specific requirements of each client.
  • Develop customized treatment plans that reflect the unique objectives and circumstances of your clients.
  • Facilitate clients' understanding of their own emotions and relationships by providing insightful feedback.
  • Monitor and assess client progress throughout the treatment process, aiding in the cultivation of healthy coping strategies.
  • Maintain timely documentation while minimizing administrative burdens, allowing you to dedicate more time to direct client care.
Patient Population / Client Focus

Your primary focus will be on stable, low acuity adults experiencing a spectrum of mental health needs. By partnering with clients, you'll assist them in developing the skills and insights necessary to enhance their overall quality of life. Our clients come from diverse backgrounds, providing a rich tapestry of experiences for therapists to engage with as they navigate their mental health journeys.

Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current and valid licensure as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Professional Counselor (LCPC), or Licensed Clinical Social Worker (LCSW).
  • No provisional or limited licenses; a clean disciplinary record is essential.
  • Strong interpersonal skills with a genuine empathy towards clients.
  • Proficiency in technology, with strong computer literacy skills to navigate telehealth platforms seamlessly.
Preferred Experience

While we welcome applicants with varying levels of experience, a background in teletherapy or experience working with diverse populations may be advantageous. Familiarity with using digital platforms for therapy is also preferred.

Compensation and Benefits
  • Competitive annual salary between USD 90,000 and 104,000, based on your experience and working hours.
  • A generous sign-on bonus to welcome you to our team.
  • Weekly direct deposit payments to ensure financial reliability.
  • For full-time therapists, a monthly healthcare stipend will help alleviate personal medical expenses.

Career Growth Opportunities

At Acuity International Health Care Inc., we are dedicated to fostering professional development. As a therapist, you'll have opportunities for advancement within the organization, whether through leadership roles or specialized training in advanced therapy techniques. Continuous education is encouraged and supported, allowing you to remain at the forefront of mental health care.

Why Join Our Team

Joining our team means being part of a collaborative and empowering remote work culture. The flexibility of your schedule allows you to maintain work-life balance while providing care to those in need. With unlimited referrals and a streamlined onboarding process, we ensure that your caseload is quickly filled, allowing you to focus on delivering exceptional therapy. Say goodbye to burdensome paperwork; our administrative support minimizes distractions and lets you concentrate on changing lives.

Application Information

If you are a fully licensed therapist ready to make a difference in people's lives through innovative telehealth solutions, we would love to hear from you. Please submit your resume, cover letter, and any relevant certifications to our recruitment team. Let your career thrive at Acuity International Health Care Inc. where your skills and passion can truly make an impact!