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Remote Chat Support Jobs in Addison, IL (NOW HIRING)

WithumSmith+Brown

IT Service Analyst I

Chicago, IL · On-site +1

$65K - $70K/yr

Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform * Acting as an onsite representative for technology initiatives * Assisting management in ...

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Remote Chat Support information

See Addison, IL salary details

$14

$26

$44

How much do remote chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote chat support in Addison, IL is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Addison, IL? For Remote Chat Support jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Addison, IL look for? The top searched job categories for Remote Chat Support jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Chat Support jobs? Cities near Addison, IL with the most Remote Chat Support job openings:
Remote Chat Support jobs near you

Online \u007C Customer Support - Booking Vacations \u007C We Will Train You

Destination Careers

Chicago, IL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview:
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
 
Key Responsibilities:
Assist clients with researching and booking vacation packages, hotels, and cruises
Provide support during the reservation and confirmation process
Respond to client inquiries regarding travel details and requirements
Review booking information for accuracy, including dates and traveler information
Maintain organized records of client reservations and communications
Offer follow-up support before and after travel
 
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service or hospitality experience is helpful but not required
 
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible fully remote work environment
Supportive and collaborative team culture
 
Ideal Candidate:
This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.