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Remote Chat Support Jobs in West Virginia (NOW HIRING)

1840 & Company

Product Support Specialist CSR This is a remote, work from home position. We are seeking a Product ... Interacting with customers via email, online chat, and phone calls to address their inquiries and ...

1840 & Company

Product Support Specialist CSR This is a remote, work from home position. We are seeking a Product ... Interacting with customers via email, online chat, and phone calls to address their inquiries and ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$20/hr

Day in the Life Drop Coordinator Support & Relationship Management Serve as the primary support ... Communication & Daily Operations Respond to Drop Coordinator inquiries across phone, email, chat ...

CSAA

$62K - $81K/yr

  • Retirement

Schedule requirements may change to support business and operational needs. Training Schedule ... and chat features. * 1-2+ years of auto or commercial adjusting/liability experience required.

Cayenta

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Harris

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Harris

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

McQuade Organization

Customer Care Specialist WV 25701

Huntington, WV · On-site +1

$14.50 - $19/hr

  • Medical

  • Life

  • Retirement

Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...

Experian

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Representative, you'll support employers, verifiers, and employees while ... Remote

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in West Virginia

Remote Chat Support information

See West Virginia salary details

$11

$20

$34

How much do remote chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote chat support in West Virginia is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.97 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in West Virginia? The most popular types of Chat Support jobs in West Virginia are:
What are popular job titles related to Remote Chat Support jobs in West Virginia? For Remote Chat Support jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in West Virginia look for? The top searched job categories for Remote Chat Support jobs in West Virginia are:
What cities in West Virginia are hiring for Remote Chat Support jobs? Cities in West Virginia with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in West Virginia as of August 2026, with employment types broken down into 74% Full Time, 8% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,944 per year, or $20.2 per hour.

Product Support Specialist CSR

1840 & Company

Remote

Full-time

Posted 20 days ago

Job description

Product Support Specialist CSR

This is a remote, work from home position. We are seeking a Product Support Specialist CSR in the Philippines.

We are currently seeking a Customer Service Representative to join our team and assist our valued customers in resolving their inquiries and concerns. If you are a customer-focused individual with excellent communication skills and a strong drive to excel, we want to hear from you!

Schedule: 9:00 am EST - 6 pm EST

Rate paid in USD: $ 2.48

Requirements

  • A minimum of 3 years of customer service/technical support experience, preferably in a contact center or similar environment.
  • Must have an experience using Zendesk.
  • Fluent in both English both spoken and written.
  • Possess their own laptop/desktop that meets the minimum requirements (Processor: minimum i5, RAM: minimum 8GB).
  • Stable and reliable internet connection.
  • Strong computer skills and proficiency in various software applications.
  • A commitment to providing exceptional customer service and a genuine desire to help customers.

Responsibilities

  • Interacting with customers via email, online chat, and phone calls to address their inquiries and concerns.
  • Providing prompt and accurate responses to all customer questions, ensuring a positive customer experience.
  • Assisting customers in setting up and resolving issues related to their accounts.
  • Verifying the identity of customers to maintain account security.
  • Managing a high volume of customer interactions effectively and efficiently.
  • Identifying and assessing customer needs and taking appropriate actions to ensure their satisfaction.
  • Providing customers with accurate, valid, and comprehensive information using the appropriate tools and methods.
  • Handling customer complaints, offering suitable solutions and alternatives within established timeframes, and following up to ensure resolution.
  • Maintaining detailed records of customer interactions, processing customer accounts, and filing documents in an organized manner.
  • Following company communication procedures, guidelines, and policies.
  • Going the extra mile to engage and delight customers.
  • Striving to achieve and exceed defined productivity and performance goals.

Benefits

  • Work from home
  • Access to diverse projects
  • Opportunities for professional growth
  • Collaboration with diverse teams
  • No commute time
  • No dress code (unless there's a meeting!)
  • Eco-friendly work lifestyle
  • Exposure to a multicultural team
  • Potential for long-term engagement
  • Improved work-life balance

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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