$17/hr
The position is fully remote. Background check required. Rotational shifts (Performance based 8 ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...
$17/hr
The position is fully remote. Background check required. Rotational shifts (Performance based 8 ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$14.75 - $20.25/hr
As a Remote Customer Support Representative, you will be responsible for supporting customers and ... chat, and email. troubleshoot basic issues and provide solutions. document interactions and update ...
$20/hr
Communication & Daily Operations Respond to Drop Coordinator inquiries across phone, email, chat ... support our community. #LI-Remote
$20/hr
Communication & Daily Operations Respond to Drop Coordinator inquiries across phone, email, chat ... support our community. #LI-Remote
$20/hr
This is a remote role, but the following locations are excluded: OCONUS | California | District of ... Respond to driver inquiries related to Drop to Home deliveries via phone, email, chat and SMS.
$20/hr
This is a remote role, but the following locations are excluded: OCONUS | California | District of ... Respond to driver inquiries related to Drop to Home deliveries via phone, email, chat and SMS.
Deliver timely, empathetic, and effective support to customers via chat, email, and community ... Remote-first flexibility with global collaboration. Opportunities to grow into customer success ...
Deliver timely, empathetic, and effective support to customers via chat, email, and community ... Remote-first flexibility with global collaboration. Opportunities to grow into customer success ...
Deliver timely, empathetic, and effective support to customers via chat, email, and community ... Remote-first flexibility with global collaboration. Opportunities to grow into customer success ...
Deliver timely, empathetic, and effective support to customers via chat, email, and community ... Remote-first flexibility with global collaboration. Opportunities to grow into customer success ...
$15.75 - $21/hr
Build your future with PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying on ...
$15.75 - $21/hr
Build your future with PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying on ...
$15.75 - $21/hr
Build your future with PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying on ...
$15.75 - $21/hr
Build your future with PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying on ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$15.75 - $21/hr
Take the next step into PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying ...
$15.75 - $21/hr
Take the next step into PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$14.75 - $20.25/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
$15.75 - $21/hr
Take the next step into PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying ...
$15.75 - $21/hr
Take the next step into PayPal Remote Data Entry Clerk and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate, staying ...
Remote Chat Support information
See West Virginia salary details
$11.17 - $13.30
14% of jobs
$14.42 is the 25th percentile. Wages below this are outliers.
$13.30 - $15.43
21% of jobs
$15.43 - $17.56
14% of jobs
The median wage is $17.69 / hr.
$17.56 - $19.69
18% of jobs
$21.15 is the 75th percentile. Wages above this are outliers.
$19.69 - $21.82
12% of jobs
$21.82 - $23.96
6% of jobs
$23.96 - $26.09
4% of jobs
$26.09 - $28.22
3% of jobs
$28.22 - $30.35
3% of jobs
$30.35 - $32.48
3% of jobs
$32.48 - $34.61
1% of jobs
$11
$20
$34
How much do remote chat support jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for remote chat support in West Virginia is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.97 per hour, depending on experience, location, and employer.
What is a remote chat support?
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
What does a typical workday look like for someone in remote chat support?
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
What are the most commonly searched types of Chat Support jobs in West Virginia?
The most popular types of Chat Support jobs in West Virginia are:
What are popular job titles related to Remote Chat Support jobs in West Virginia?
For Remote Chat Support jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in West Virginia look for?
The top searched job categories for Remote Chat Support jobs in West Virginia are:
- Remote Weekend Typing
- Remote 1800 Contacts Customer Service
- Remote To 20 Hr Customer Service
- Remote Customer Education Manager
- Remote Work From Home Ironing
- Remote Airbnb Customer Support
- Remote Customer Service Representative Teleperformance
- Full Time Remote No Degree
- Remote Ea Customer Support
- Remote Computer
What cities in West Virginia are hiring for Remote Chat Support jobs?
Cities in West Virginia with the most Remote Chat Support job openings:
Remote Customer Service Representative w/ the VA (Phone/Email/Chat)
Remote
$17/hr
Full-time
Re-posted 5 days ago
Job description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This job post is for the October 2026 new hire class.Â
This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.Â
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.Â
Key TasksÂ
- Â Â Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policiesÂ
- Â Â Make outbound calls as necessary based on business needsÂ
- Â Â Resolve or escalate customer inquires in a timely mannerÂ
- Â Â Encourage use of electronic communication with customersÂ
- Â Â Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) systemÂ
- Â Â Follow SOPs and policiesÂ
- Â Â Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.Â
- Â Â Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of supportÂ
- Â Â Use frequently asked questions (FAQs) and help look up and provide information to inquiriesÂ
- Â Â Utilize departmental knowledge bases and training material to answer customer inquiriesÂ
- Â Â Maintain up-to-date knowledge of policies and procedures as applicableÂ
- Â Â Adhere to published schedule according to attendance guidelinesÂ
- Â Â May be required to work some weekends and holidaysÂ
- Â Â Perform other duties as assignedÂ
#LI-Remote
About Veteran Resources
Sourced by ZipRecruiter
Industry
Technology, communication and media
Company size
11 - 50 Employees
Headquarters location
Walnut Creek, CA, US
Year founded
2008