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Remote Chat Support Jobs No Phone Jobs (NOW HIRING)

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

... remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in ...

Lone Wolf Technologies

Customer Support Representative

$26 - $28.50/hr

Support customers through email case work on Lone Wolf's Back Office product, with phone and chat ... Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone ...

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

... remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in ...

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Skimmer, Inc.

Customer Support Representative

$16.50 - $22.25/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Taxwell

Product Support

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

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All JobsChat Support Jobs No Phone JobsRemote Chat Support Jobs No Phone Jobs

Remote Chat Support Jobs No Phone information

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How much do remote chat support jobs no phone jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote chat support jobs no phone in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Support Jobs No Phone vs Remote Email Support Jobs?

AspectRemote Chat Support Jobs No PhoneRemote Email Support Jobs
CredentialsCustomer service experience, communication skillsCustomer service experience, written communication skills
Work EnvironmentOnline chat platforms, real-time interactionEmail platforms, asynchronous communication
Employer & Industry UsageRetail, tech, e-commerceTech support, e-commerce, SaaS companies
Search & Comparison IntentLooking for real-time chat roles without phone callsSeeking email-based customer support jobs

Remote Chat Support Jobs No Phone involve real-time text-based interactions via chat platforms, requiring quick written communication. Remote Email Support Jobs focus on asynchronous email correspondence, emphasizing detailed written responses. Both roles typically require customer service skills but differ mainly in communication speed and platform used.

Infographic showing various Remote Chat Support Jobs No Phone job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Customer Care Specialist (phone, email, chat)

ScaleJet

Remote

$17.50 - $23/hr

Other

Re-posted 16 days ago

Job description

Customer Care Specialist (phone, email, chat)

San José Province, San José, Costa Rica Or refer someone

About the job Customer Care Specialist (phone, email, chat)

Our client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for a Customer Care Specialist for a full-time remote job.

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers, reception, or Amazon customer service, and knows how to handle even the most challenging conversations with kindness and professionalism across multiple communication channels.

About the company:

The company is dedicated to transforming family fun with innovative and safety-first trampolines. Founded by parents, for parents, its mission is to craft high-quality trampolines that bring joy and peace of mind to families everywhere.

The company prides itself on exceptional customer service and offers comprehensive warranties, including options for natural disaster protection. For those passionate about creating products that inspire active play and foster family connections, and who thrive in a collaborative, customer-focused environment, this company offers a great opportunity to elevate a career.

Requirements:

  • Fluent English speaker with a clear US accent.
  • Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary.
  • Patient, empathetic, and able to de-escalate tense situations.
  • Strong verbal and written communication skills.
  • Comfortable using CRM tools and customer support platforms (call, email, and chat systems).
  • Proactive, organized, and able to multitask in a fast-paced environment.
  • Tech-savvy and quick to learn new systems.
  • Availability during US business hours (9 AM – 5 PM EST/PST).
  • A kind, calm attitude and a genuine desire to help others.

Key responsibilities:

  • Provide customer support via phone, email, and chat in a courteous, clear, and effective manner.
  • Handle inquiries related to orders, shipping, product issues, warranties, and returns.
  • Remain calm, empathetic, and solution-oriented, especially when assisting frustrated customers across all communication channels.
  • Accurately log all customer interactions in the CRM system.
  • Collaborate with other departments to resolve escalated issues efficiently.
  • Continuously look for ways to improve the customer experience.
  • Represent the company brand with integrity and care in every interaction.

Our benefits:

  • Work for a market-proven, fast-growing company.
  • Competitive salary.
  • Supportive work environment.
  • Fully remote work.

Or refer someone

Apply