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Remote Chat Support Jobs No Phone Jobs (NOW HIRING)

Capacity

Chat Brand Rep (Titleist) (Remote)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and ... No bots. Just real, honest people sharing their passion and expertise. RESPONSIBILITIES AND DUTIES

Capacity

Chat Brand Rep (Titleist)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and ... No bots. Just real, honest people sharing their passion and expertise. RESPONSIBILITIES AND DUTIES

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

We are seeking an exceptional professional to provide comprehensive accounting support through omnichannel chat platforms. You will be the trusted expert, guiding business owners through both general ...

Lone Wolf Technologies

Customer Support Representative

OR · Remote

$26 - $28.50/hr

Support customers through email case work on Lone Wolf's Back Office product, with phone and chat ... Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone ...

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All JobsChat Support Jobs No Phone JobsRemote Chat Support Jobs No Phone Jobs

Remote Chat Support Jobs No Phone information

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How much do remote chat support jobs no phone jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote chat support jobs no phone in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Support Jobs No Phone vs Remote Email Support Jobs?

AspectRemote Chat Support Jobs No PhoneRemote Email Support Jobs
CredentialsCustomer service experience, communication skillsCustomer service experience, written communication skills
Work EnvironmentOnline chat platforms, real-time interactionEmail platforms, asynchronous communication
Employer & Industry UsageRetail, tech, e-commerceTech support, e-commerce, SaaS companies
Search & Comparison IntentLooking for real-time chat roles without phone callsSeeking email-based customer support jobs

Remote Chat Support Jobs No Phone involve real-time text-based interactions via chat platforms, requiring quick written communication. Remote Email Support Jobs focus on asynchronous email correspondence, emphasizing detailed written responses. Both roles typically require customer service skills but differ mainly in communication speed and platform used.

Infographic showing various Remote Chat Support Jobs No Phone job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Chat Customer Representative - Remote

Feed My People Food Bank

Remote

$15.75 - $20.50/hr

Other

Re-posted 16 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Work Location: Remote USA Only

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