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Remote Chat Support Assistant Jobs in Canton, GA

CORT

Internet Account Executive

Atlanta, GA · Remote

This is a fully remote position. Internet Account Executives at CORT spend their day guiding both ... Responsibilities * Assist potential customers with detailed information regarding CORT's furniture ...

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Canton, GA

Remote Chat Support Assistant information

See Canton, GA salary details

$11

$17

$24

How much do remote chat support assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support assistant in Canton, GA is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.28 per hour, depending on experience, location, and employer.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are popular job titles related to Remote Chat Support Assistant jobs in Canton, GA?

For Remote Chat Support Assistant jobs in Canton, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Assistant jobs in Canton, GA look for?

The top searched job categories for Remote Chat Support Assistant jobs in Canton, GA are:

What cities near Canton, GA are hiring for Remote Chat Support Assistant jobs?

Cities near Canton, GA with the most Remote Chat Support Assistant job openings:

Remote Chat Support Assistant jobs near you
Infographic showing various Remote Chat Support Assistant job openings in Canton, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,512 per year, or $17.6 per hour.

Remote Scheduling & Travel Services Assistant

Destination Careers

Atlanta, GA • On-site, Remote

$50K - $70K/yr

Full-time

Re-posted 3 days ago

Key responsibilities

  • Assist clients with scheduling needs related to travel planning

  • Gather trip details and preferences, research accommodation, transportation, and activity options, and organize travel information

  • Maintain communication with clients, update internal systems, and support the travel planning process through administrative tasks

Job description

About the Role:
We are seeking a Remote Scheduling & Travel Services Assistant to support clients with organizing trip details, coordinating schedules, and providing general assistance throughout the planning process. This role focuses on customer service, accuracy, and strong communication. The ideal candidate is organized, proactive, and comfortable working in a virtual environment.
Responsibilities:
• Assist clients with scheduling needs related to travel planning
• Gather required trip details and preferences to support accurate coordination
• Research basic accommodation, transportation, and activity options
• Organize travel information and prepare itinerary-related documentation
• Maintain clear and consistent communication with clients
• Update internal systems and client records with accurate information
• Coordinate follow-ups, reminders, and scheduling updates
• Support the travel planning process by confirming information and providing administrative assistance
• Perform general customer service and administrative tasks as needed
Qualifications:
• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to work remotely with consistent time management
• Comfortable using online tools and digital platforms
• Customer service, administrative, or coordination experience preferred
• Dependable and professional in all client interactions
Work Environment:
• Fully remote position
• Flexible schedule
• Training and ongoing guidance provided
If you enjoy assisting clients, staying organized, and contributing to smooth travel planning, this role offers a structured environment to build your skills in scheduling and travel services support.
$50,000 - $70,000 a year
About the Role:
We are seeking a Remote Scheduling & Travel Services Assistant to support clients with organizing trip details, coordinating schedules, and providing general assistance throughout the planning process. This role focuses on customer service, accuracy, and strong communication. The ideal candidate is organized, proactive, and comfortable working in a virtual environment.
Responsibilities:
• Assist clients with scheduling needs related to travel planning
• Gather required trip details and preferences to support accurate coordination
• Research basic accommodation, transportation, and activity options
• Organize travel information and prepare itinerary-related documentation
• Maintain clear and consistent communication with clients
• Update internal systems and client records with accurate information
• Coordinate follow-ups, reminders, and scheduling updates
• Support the travel planning process by confirming information and providing administrative assistance
• Perform general customer service and administrative tasks as needed
Qualifications:
• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to work remotely with consistent time management
• Comfortable using online tools and digital platforms
• Customer service, administrative, or coordination experience preferred
• Dependable and professional in all client interactions
Work Environment:
• Fully remote position
• Flexible schedule
• Training and ongoing guidance provided
If you enjoy assisting clients, staying organized, and contributing to smooth travel planning, this role offers a structured environment to build your skills in scheduling and travel services support.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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