Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Convention Operations Coordinator
Itasca, IL · On-site +1
$25 - $28/hr
Support preparation and organization of operational materials and reports * Assist with scheduling ... This is a remote position * Hourly rate: $25 to $28 Reasons You'll Love it here: NSC cares about ...
Convention Operations Coordinator
Itasca, IL · On-site +1
$25 - $28/hr
Support preparation and organization of operational materials and reports * Assist with scheduling ... This is a remote position * Hourly rate: $25 to $28 Reasons You'll Love it here: NSC cares about ...
Remote | Entry Level | Customer Service Representative - Hotel Bookings
Chicago, IL · On-site +1
$40K - $70K/yr
... ongoing support are provided to help you succeed. Key Responsibilities: * Assist clients in ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Remote | Entry Level | Customer Service Representative - Hotel Bookings
Chicago, IL · On-site +1
$40K - $70K/yr
... ongoing support are provided to help you succeed. Key Responsibilities: * Assist clients in ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Personal Assistant - Remote
Chicago, IL · Remote
$25 - $40/hr
Remote Job Type: Contractor Pay: $20-$34/hour Job Overview We are looking for an experienced Personal Assistant to provide administrative and organizational support while managing schedules ...
Quick apply
Personal Assistant - Remote
Chicago, IL · Remote
$25 - $40/hr
Remote Job Type: Contractor Pay: $20-$34/hour Job Overview We are looking for an experienced Personal Assistant to provide administrative and organizational support while managing schedules ...
Fully Remote | Customer Service - Booking Vacations
Chicago, IL · On-site +1
$40K - $70K/yr
... ongoing support are provided to help you succeed. Key Responsibilities: * Assist clients in ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Fully Remote | Customer Service - Booking Vacations
Chicago, IL · On-site +1
$40K - $70K/yr
... ongoing support are provided to help you succeed. Key Responsibilities: * Assist clients in ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Reservation Support Specialist | Remote
Chicago, IL · On-site +1
$50K - $70K/yr
We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This ...
Reservation Support Specialist | Remote
Chicago, IL · On-site +1
$50K - $70K/yr
We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This ...
Reservation Support Specialist | Remote
Chicago, IL · Remote
$50K - $70K/yr
We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This ...
Reservation Support Specialist | Remote
Chicago, IL · Remote
$50K - $70K/yr
We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This ...
Support Engineer I
Rockford, IL · On-site +1
$65K - $75K/yr
Serve as the primary point of contact for customers via phone, email, chat, and remote support ... assist in certain stages of our recruitment process, such as resume screening and candidate ...
Quick apply
Support Engineer I
Rockford, IL · On-site +1
$65K - $75K/yr
Serve as the primary point of contact for customers via phone, email, chat, and remote support ... assist in certain stages of our recruitment process, such as resume screening and candidate ...
Adoption Manager (Professional Learning & Solutions Building)
Chicago, IL · On-site +1
$75K/yr
Provide responsive email and chat support so teachers feel like "Albert always has my back." * Lead ... This is a remote position open to residents of Arizona, California, Colorado, Florida, Georgia ...
Adoption Manager (Professional Learning & Solutions Building)
Chicago, IL · On-site +1
$75K/yr
Provide responsive email and chat support so teachers feel like "Albert always has my back." * Lead ... This is a remote position open to residents of Arizona, California, Colorado, Florida, Georgia ...
Remote Customer Service Specialist
Chicago, IL · On-site +1
$17.50 - $23.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Chicago, IL · On-site +1
$17.50 - $23.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
Create user documentation when required and complete handover documentation to assist support staff ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...
Create user documentation when required and complete handover documentation to assist support staff ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...
Create user documentation when required and complete handover documentation to assist support staff ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...
Create user documentation when required and complete handover documentation to assist support staff ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...
Create user documentation when required and complete handover documentation to assist support staff ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...
Create user documentation when required and complete handover documentation to assist support staff ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the ... Assist clients with itinerary changes, cancellations, and travel-related questions. • Provide ...
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the ... Assist clients with itinerary changes, cancellations, and travel-related questions. • Provide ...
Remote Chat Support Assistant information
What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?
| Aspect | Remote Chat Support Assistant | Remote Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Similar credentials, often with additional customer service training |
| Work Environment | Online, from home or remote locations | Online or call center, remote or on-site |
| Industry Usage | Customer support via live chat platforms | Customer support via phone, email, or chat |
| Search & Comparison Intent | Focus on chat-based roles, remote support jobs | Broader customer service roles, including phone support |
The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.
What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?
To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.
What is a remote chat support assistant?
Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.
How does a remote chat support assistant typically collaborate with other team members while working remotely?
As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Illinois?
The most popular types of Remote Chat Support jobs in Illinois are:
What job categories do people searching Remote Chat Support Assistant jobs in Illinois look for?
The top searched job categories for Remote Chat Support Assistant jobs in Illinois are:
What cities in Illinois are hiring for Remote Chat Support Assistant jobs?
Cities in Illinois with the most Remote Chat Support Assistant job openings:
Part-time
Re-posted 20 days ago
Job description
We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.
Key Responsibilities:
- Assist clients with planning and coordinating customized service experiences
- Provide timely and professional customer support via phone, email, and chat
- Manage client requests, updates, and follow-ups in a timely manner
- Collaborate with internal teams to ensure seamless service delivery
- Maintain accurate records and documentation of client interactions
- Identify client needs and recommend appropriate solutions
Requirements:
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work independently and in a remote or fast-paced environment
- Basic computer proficiency (email, scheduling tools, CRM systems)
- Previous customer service or coordination experience is a plus
What We Offer:
- Flexible work environment
- Ongoing training and support
- Opportunities for growth and advancement
- Competitive compensation based on performance
If you are passionate about delivering excellent client experiences and enjoy helping others through planning and coordination, we encourage you to apply.