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Remote Chat Representative Jobs in Wheat Ridge, CO

HMG Careers

Sales Representative Remote

Aurora, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Centennial, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Westminster, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Evergreen, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Denver, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Arvada, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Thornton, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Denver, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Boulder, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Englewood, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Denver, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Glendale, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Lakewood, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Edgewater, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Denver, CO · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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Showing results 21-40

All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Wheat Ridge, CO

Remote Chat Representative information

See Wheat Ridge, CO salary details

$12

$22

$36

How much do remote chat representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat representative in Wheat Ridge, CO is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.52 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are popular job titles related to Remote Chat Representative jobs in Wheat Ridge, CO?

For Remote Chat Representative jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in Wheat Ridge, CO look for?

The top searched job categories for Remote Chat Representative jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Remote Chat Representative jobs?

Cities near Wheat Ridge, CO with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, 6% Temporary, and 2% Contract. Highlights an 22% In-person, and 78% Remote job distribution, with an average salary of $46,880 per year, or $22.5 per hour.

Customer Care Representative

Society of Cable Telecommunications Engineers Inc.

Louisville, CO • On-site, Remote

$36K - $43K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Innovation at its Best: Join our Forward-Thinking Company
SCTE®, a subsidiary of CableLabs, is shaping the future of connectivity. Through technological leadership and innovation, SCTE has served as the applied science leader for the cable telecommunications industry for more than five decades. As a not-for-profit member organization, SCTE moves member companies forward through continuous training for the workforce of tomorrow and by putting leaders into the conversations that matter.
The Customer Care Representative position resides in the Customer Care department at SCTE. This department supports SCTE's members, learners, and event participants by delivering consistent, high-quality service across all service channels. Our work helps members successfully access programs, certifications, and industry resources while ensuring operational accuracy and reliability.
Why This Role Is Exciting
This position focuses on responding to inquiries, supporting registrations, and maintaining accurate records within internal systems. The role includes case documentation and appropriate escalation to ensure effective and timely resolution. The impact of this work extends beyond individual interactions, contributing to member confidence, data integrity, and the smooth execution of SCTE programs. Consistent service delivery supports organizational objectives related to engagement, retention, and operational excellence.
What You'll Do
  • Respond to customer inquiries via phone, email, and live chat including AI-assisted chat interactions, by monitoring conversations, validating responses, and taking over complex cases with human support.
  • Manage multiple chat conversations simultaneously while maintaining accuracy, professionalism, and empathy for the customer.
  • Assist customers with the following with accuracy:
    • Membership activation process, and use of services
    • Training program registration, including enrollment and access.
    • Inquiries regarding SCTE TechExpo and other national events.
  • Maintain data integrity and ensure key demographic information is accurate and up to date across SCTE record keeping systems.
  • Track and record customer cases in Salesforce, for inquiries initiated through all service channels; escalate questions or issues as appropriate.
  • Troubleshoot customer issues and coordinate escalation when needed.
  • Handle confidential documents and proprietary information with discretion and professionalism.
  • Collaborate respectfully and effectively with internal teams to ensure seamless and consistent service experience across all support channels.
  • Other duties as assigned.

What Is a Must Have
  • 2 to 3 years' experience in a call center or customer service role requiring excellent phone/email manners, etiquette, and communication.
  • Excellent typing, data entry, database maintenance and database troubleshooting skills proficient in Microsoft Office particularly Outlook, Word, and Excel.
  • Demonstrates foundational knowledge of customer service best practices, including timely follow-up, clear communication, documentation accuracy, and appropriate escalation of issues to ensure effective resolution.
  • Demonstrates strong interpersonal skills with the ability to work both independently and in a team environment.
  • Organized, detail-oriented, multi-tasker and problem-solver.
  • Positive attitude and people oriented.
  • High school diploma, general education degree or equivalent.

What Will Set You Apart
  • Experience with Salesforce.
  • Familiarity with AI-enabled customer support tools or interest in learning emerging technologies in customer experience
  • Familiarity with the cable telecommunications industry, or the ability to quickly build industry knowledge, preferred.

At CableLabs You'll Enjoy Comprehensive Compensation and Benefits
Compensation: The salary range is $36,400 - $43,680 This position is eligible for bonus incentive compensation up to 10% of base salary. This position is hourly and eligible for overtime.
Health Benefits: Comprehensive healthcare coverage including medical, dental, vision insurance. Access to flexible spending and health savings accounts with employer HSA contribution.
Retirement Benefits: Competitive 401(k) retirement plan with an employer match up to 6%plus an ADDITIONAL 8% contribution to 401(k) which becomes fully vested after only two years of employment.
Work-Life Balance: Flexible work arrangements, Unlimited PTO, 11 paid holidays, 100% paid family and medical leave.
To learn more and discover additional benefits, read our Employee Benefits Guide.
Working conditions and physical requirements:
This position is fully remote and requires a dedicated home workspace with reliable high-speed internet access. Standard work schedule is 8:30 a.m. - 5:00 p.m. (EST), with flexibility required during peak service periods. The role operates in a fast-paced, metrics-driven environment requiring sustained focus and the ability to manage multiple digital systems and communication channels simultaneously.
This position also requires the following:
  • Prolonged periods of sitting and working at a computer.
  • Frequent use of keyboard and mouse, requiring manual dexterity.
  • Ability to read detailed information on a computer screen for extended periods.
  • Ability to communicate clearly via phone and video conferencing platforms

We understand that the confidence gap and imposter syndrome can make it challenging for exceptional candidates to apply. We encourage you to apply confidently and without hesitation, you may just be the right candidate for this position or similar opportunities.
CableLabs is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are decided on the basis of qualifications, merit, and business need. If you need assistance or accommodation due to a disability, you may contact us at humanresourcesteam@cablelabs.com or 303-661-3307. View our full EEO policy here.

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