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Remote Chat Representative Jobs in Sun Prairie, WI

Iff

Sales Representative

Madison, WI · On-site +1

The role is based in Midwest, United States (remote). We are also looking for this candidate to be local to Cedar Rapids, IA for one year training. Be part of a collaborative, innovative, high ...

TForce Worldwide (CDM LOGISTICS LLC)

Be Seen First

Sales Representative

Madison, WI · Remote

Looking for an experienced Sales Representative to work part time or full time in the transportation space. The candidate will be responsible for finding new transportation opportunities in LTL ...

TForce Worldwide (CDM LOGISTICS LLC)

Be Seen First

Sales Representative

Madison, WI · Remote

Looking for an experienced Sales Representative to work part time or full time in the transportation space. The candidate will be responsible for finding new transportation opportunities in LTL ...

Edge One LLC

SALES REPRESENTATIVE

Stoughton, WI · Remote

Be a company ambassador and represent Edge One in a professional and positive manner. * Develop and maintain knowledge of all solutions marketed by Edge One * Develop strong relationships with ...

Doctor Asphalt LLC

Sales Representative

Sun Prairie, WI · Remote

$2.5K/mo

As a Sales Rep at Doctor Asphalt , you are the bridge between a client's problem (bad pavement) and our solution. Your "office" is the open road and the properties you visit. You will spend your days ...

Doctor Asphalt LLC

Sales Representative

Sun Prairie, WI · Remote

As a Sales Rep at Doctor Asphalt, you are the bridge between a client's problem (bad pavement) and our solution. Your "office" is the open road and the properties you visit. You will spend your days ...

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Sun Prairie, WI

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How much do remote chat representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote chat representative in Sun Prairie, WI is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.45 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should verify the employer's credibility to avoid scams.

How much do remote chat representatives pay?

Remote chat representatives typically earn between $10 and $20 per hour, depending on experience, company, and location. Some roles may offer additional incentives or bonuses for performance or working during peak hours.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

How to become a remote chat representative?

To become a remote chat representative, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company policies and tools.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.
What are popular job titles related to Remote Chat Representative jobs in Sun Prairie, WI? For Remote Chat Representative jobs in Sun Prairie, WI, the most frequently searched job titles are:
What job categories do people searching Remote Chat Representative jobs in Sun Prairie, WI look for? The top searched job categories for Remote Chat Representative jobs in Sun Prairie, WI are:
What cities near Sun Prairie, WI are hiring for Remote Chat Representative jobs? Cities near Sun Prairie, WI with the most Remote Chat Representative job openings:
Remote Chat Representative jobs near you

PMA Sales Representative

IKM Building Solutions, Inc.

Madison, WI • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About Us

We provide commercial HVAC, plumbing, sheet metal fabrication, advanced BAS and energy services to clients across Wisconsin. Our expertise extends into a full-range of industries - from healthcare and manufacturing to education, government, financial institutions, and more.

Job Summary

IKM Building Solutions

Now Hiring: PMA Sales Representative

Location: Madison, WI

Position Type: Full-Time | Remote | Local Travel Required | FLSA Status: Exempt

 

Are you a driven sales professional with a passion for HVAC systems and customer success? Do you thrive on building relationships and delivering tailored solutions that make a real impact? If so, we want to hear from you!

We're seeking a proactive and customer-focused PMA Sales Representative to join our dynamic team. In this role, you'll be at the forefront of driving growth in our Preventive Maintenance Agreements (PMA) program-helping clients improve equipment reliability, energy efficiency, and operational performance

What You'll Do

Reporting to the Sales Division Manager, your role will include:

  • Develop and sell customized Preventive Maintenance Agreements to commercial and industrial clients
  • Create estimates and proposals using the GPMA tool
  • Manage the renewal process for PMAs, ensuring timely follow-up and customer retention
  • Build strong relationships with maintenance supervisors, purchasing managers, and business owners
  • Conduct site visits to assess systems and recommend service solutions
  • Identify and qualify new leads, build a robust sales pipeline, and close deals
  • Collaborate with internal teams to design HVAC system upgrades and specialty projects
  • Track opportunities and customer interactions using Smartsheet/CRM
  • Represent the company at trade shows, seminars, and industry events

What You Bring

  • 3+ years of sales experience, preferably in HVAC, mechanical systems, or facility services preferred, not required
  • Proven ability to sell, negotiate, and solve problems with confidence
  • Strong communication skills and a customer-first mindset
  • Familiarity with PMA agreements and HVAC systems preferred, not required
  • Proficiency in Microsoft Office and CRM tools
  • Associate or Bachelor's degree preferred (Marketing or Business ideal)

Work Environment & Travel

  • Remote position with reliable internet and a professional home office setup
  • Frequent travel (50%) throughout Wisconsin and possible neighboring states (MN, IL, IA, MI)
  • Valid driver's license and reliable transportation needed

#ikmech

#LI-SB1

#LI-Remote

Essential Duties & ResponsibilitiesEqual Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective EmployeesNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.Employment Type: FULL_TIME

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