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Remote Chat Representative Jobs in Kent, OH (NOW HIRING)

theITSC

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Sales Representative (Remote)

Cleveland, OH · Remote

$40K - $60K/yr

This is a fully remote position. What you'll do: Client Account Representatives participate in the entire sales process: * Research prospective client companies and build your own target list * Reach ...

New

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

HMG Careers

Sales Representative Remote

Akron, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Akron, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Norton, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Green, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Bedford, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Alliance, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Ravenna, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Kent, OH

Remote Chat Representative information

See Kent, OH salary details

$10

$19

$31

How much do remote chat representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat representative in Kent, OH is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.06 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in Kent, OH?

The most popular types of Chat Representative jobs in Kent, OH are:

What are popular job titles related to Remote Chat Representative jobs in Kent, OH?

For Remote Chat Representative jobs in Kent, OH, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in Kent, OH look for?

The top searched job categories for Remote Chat Representative jobs in Kent, OH are:

What cities near Kent, OH are hiring for Remote Chat Representative jobs?

Cities near Kent, OH with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Kent, OH as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 22% In-person, and 78% Remote job distribution, with an average salary of $40,223 per year, or $19.3 per hour.

Sales Representative (Remote)

theITSC

Cleveland, OH • Remote

$40K - $60K/yr

Full-time

Medical, Vision, PTO

Posted 3 days ago

New

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Job description

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote Sales Representatives to research, reach, and win new corporate clients.


This is a fully remote position.


What you'll do:
Client Account Representatives participate in the entire sales process:

  • Research prospective client companies and build your own target list
  • Reach senior IT executives and decision-makers by phone and email
  • Present the value of theITSupportCenter's premium support platform
  • Book and lead introductory calls that turn prospects into clients
  • Negotiate service agreements and manage ongoing client relationships


Why Apply?

  • Salary, bonus and uncapped commissions
  • 6+ weeks of paid, structured training
  • Direct mentorship and support from senior management
  • A clear path to grow as you produce
  • Health insurance, section 125 plan, paid vacation, and paid training


What we're looking for:

We welcome candidates from all backgrounds and experience levels. Our successful Sales Representatives demonstrate the following:

  • Organized and detail-oriented
  • Self-disciplined and motivated to chase leads
  • Self-starters with a track record of taking initiative
  • Strong communicators, comfortable talking to executives
  • Resilient through long sales cycles
  • Team players who want to win together


Open to candidates in: AL, AR, FL, GA, IA, ID, IN, LA, MI, MT, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV


Who We Are

theITSupportCenter is an industry-leading provider of white-glove technical support for Fortune 1000 companies. Organizations worldwide trust us with their employees' corporate IT, software, and mobile device issues, and our client retention reflects it. We give our team the training and tools to deliver that level of service, and to build real sales careers doing it.


Compensation to exceed $50,000. This figure consists of 1) salary, 2) commissions on sales and 3) bonus opportunities.

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.