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Remote Chat Representative Jobs in North Ridgeville, OH

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Currently our needs demand representatives who possess skills using chat, email and telephone ... Provide remote assistance to Kurv merchants in the use of their equipment or gateway service.

theITSC

Be Seen First

Sales Representative (Remote)

Cleveland, OH · Remote

$40K - $60K/yr

This is a fully remote position. What you'll do: Client Account Representatives participate in the entire sales process: * Research prospective client companies and build your own target list * Reach ...

Liveops

Remote Customer Service Representative

Elyria, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Lorain, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Medina, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

HMG Careers

Sales Representative Remote

Cleveland, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Lorain, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Akron, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Lakewood, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Akron, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Lorain, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Brooklyn, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in North Ridgeville, OH

Remote Chat Representative information

See North Ridgeville, OH salary details

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How much do remote chat representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat representative in North Ridgeville, OH is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.38 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in North Ridgeville, OH?

The most popular types of Chat Representative jobs in North Ridgeville, OH are:

What are popular job titles related to Remote Chat Representative jobs in North Ridgeville, OH?

For Remote Chat Representative jobs in North Ridgeville, OH, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in North Ridgeville, OH look for?

The top searched job categories for Remote Chat Representative jobs in North Ridgeville, OH are:

What cities near North Ridgeville, OH are hiring for Remote Chat Representative jobs?

Cities near North Ridgeville, OH with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you

Client Service Representative

KURV

Cleveland, OH • Remote

$15.50 - $21/hr

Full-time

Re-posted 2 days ago

Job description

Kurv is currently seeking a Customer Service & Support Specialist at our Cleveland, Ohio location. The role of a Customer Service & Support Specialist demands constant focus and commitment to the customer experience, with an above average ability to facilitate requests from all communication channels. Currently our needs demand representatives who possess skills using chat, email and telephone related support. Additionally, because our industry is dynamic, and fast-paced this position demands a commitment to learning and expanding professional, industry and technical knowledge.

Required Duties and Responsibilities:

  • Provide remote assistance to Kurv merchants in the use of their equipment or gateway service.
  • Provide customer assistance related to billing, statement or other transaction related questions.
  • Download essential mobile applications on iOS and Android devices for Kurv + product.
  • Analyze and resolve first level technical problems and issues.
  • Resolution of merchant and client requests in timely matter and responding to inquiries or requests by way of phone, e-mail and chat.
  • Pre-Sales support of Kurv products and services with prospective merchants, internal clients, sales and vendor partners.
  • Utilization of several different software and web-based systems
  • Participate in ongoing product and services training and effectively cross-train team members.
  • Other duties as assigned

Job Qualifications

Qualifications

  • One-year experience in a Customer Helpdesk environment.
  • Strong analytical, organization and planning skills
  • Able to craft clear and concise business related correspondence via email and chat.
  • Typing proficiency of 30-50 WPM.
  • Ability to adapt in a dynamic industry and work in a fast paced office.
  • Demonstrate effective problem solving skills
  • Knowledge of PC/Windows/Internet related technologies; knowledge and experience working with MS Outlook, Word and Excel and must demonstrate an ability to learn new and customized software/web-based applications.
  • Familiarity and comfort using smartphone and tablets, both Apple and Android based.

Desired Skills and Experience:

  • Two-years experience in a remote support technical support environment.
  • Comp-TIA A+, Microsoft Certified Technology Specialist Certification or other IT/HelpDesk Certification.
  • Prior experience in Merchant Services or Electronic Payments Industry.

Job Benefits:

  • On the job training program
  • Casual business dress code
  • Excellent location near highways

Apply