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Remote Chat Representative Jobs in Edison, NJ (NOW HIRING)

Talkspace

Senior Client Support Representative

OR · On-site +1

$19.25 - $26.50/hr

About You * 2 years experience in a contact center delivering email, chat, and phone support, or ... PTO and Remote First Environment * Regular team events, including Wellness Workshops and Team ...

New

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

HMG Careers

Sales Representative Remote

Garfield, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Roselle Park, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

South River, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Jamesburg, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Brookdale, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Union, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Union, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Ampere, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Bayonne, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

New York, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

East Newark, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Glen Ridge, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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Showing results 21-40

All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Edison, NJ

Remote Chat Representative information

See Edison, NJ salary details

$11

$21

$35

How much do remote chat representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote chat representative in Edison, NJ is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.89 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in Edison, NJ?

The most popular types of Chat Representative jobs in Edison, NJ are:

What are popular job titles related to Remote Chat Representative jobs in Edison, NJ?

For Remote Chat Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in Edison, NJ look for?

The top searched job categories for Remote Chat Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Chat Representative jobs?

Cities near Edison, NJ with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $45,668 per year, or $22 per hour.

Customer Service Representative

Axionova Engineering Limited

New York, NY • On-site, Remote

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

About Us

Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and were excited to welcome a Customer Service Representative to help maintain our standard of excellence by being the first point of contact for clients, partners, and stakeholders.

Position Summary

We are seeking a proactive and empathetic Customer Service Representative who will play a key role in supporting our clients and customers. You will handle inquiries, resolve concerns, and provide information on our services with professionalism and care. This position requires someone who can effectively communicate complex information while ensuring a positive experience for our customers.

Key Responsibilities

1. Customer Support & Inquiries:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Provide detailed information about our services, project updates, and timelines.

2. Issue Resolution:

- Handle customer concerns and complaints with patience and professionalism.

- Escalate complex issues to the relevant department, ensuring timely follow-up and resolution.

3. Order Management & Service Requests:

- Assist customers with placing service requests and tracking project progress.

- Coordinate with project managers to provide status updates to clients.

4. Client Relationship Management:

- Build and maintain positive client relationships to ensure high levels of satisfaction.

- Collect and log customer feedback, suggesting areas for improvement to enhance our services.

5. Documentation & Reporting:

- Maintain accurate records of customer interactions, inquiries, and transactions.

- Prepare reports on customer interactions and recurring issues for management review.

6. Collaboration with Internal Teams:

- Work closely with engineering, operations, and sales teams to provide coordinated support.

- Communicate project details and service offerings effectively to customers.

Qualifications & Skills

- Education: High school diploma required; Bachelors degree in business, communication, or related fields is a plus.

- Experience:

- 2+ years of experience in a customer service or client-facing role (experience in engineering or technical services is a plus).

- Skills:

- Exceptional verbal and written communication skills.

- Strong problem-solving abilities and a calm demeanor under pressure.

- Proficient with CRM tools and Microsoft Office Suite.

- Ability to multi-task, prioritize, and manage time effectively.

- Basic understanding of engineering services or a willingness to learn.

What We Offer

- Competitive Salary

- Health Insurance (Medical, Dental, and Vision)

- Retirement Plan with Company Matching

- Paid Time Off (Vacation, Sick Leave, and Holidays)

- Professional Development Opportunities

- Collaborative and Supportive Work Environment

- Hybrid Work Option

Work Remotely

  • Yes

Job Type: Remote

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