ZipRecruiter

Log In

2

Remote Chat Operator Jobs in Washington, DC (NOW HIRING)

previous page

Showing results 21-23

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Washington, DC

Remote Chat Operator information

See Washington, DC salary details

$13

$23

$33

How much do remote chat operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat operator in Washington, DC is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $25.87 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are the most commonly searched types of Chat Operator jobs in Washington, DC?

The most popular types of Chat Operator jobs in Washington, DC are:

What are popular job titles related to Remote Chat Operator jobs in Washington, DC?

For Remote Chat Operator jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Operator jobs in Washington, DC look for?

The top searched job categories for Remote Chat Operator jobs in Washington, DC are:

Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Washington, DC as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,916 per year, or $23 per hour.

Business Development Director - Washington D.C. Metro Area

Viderity

Washington, DC • On-site, Remote

$150K - $270K/yr

Full-time

Re-posted 17 days ago

Job description

This is a remote role for candidates located in the Washington, D.C. metro area (D.C., Maryland, Virginia), with in-person participation in a networking event, client meeting, industry day, or local conference approximately every other week.
We are seeking a Business Development Director who can build and convert a qualified pipeline into revenue. This is a results-driven role focused on originating new opportunities, securing strong teaming positions, and delivering measurable wins that accelerate company growth.
Candidates should currently be supporting a federal consulting firm in a business development capacity, with current hands-on experience in capture, proposal oversight, and opportunity shaping. Compensation includes a base salary plus commission tied to performance.
The Opportunity
• Identify and qualify opportunities with a realistic path to award
• Convert existing relationships into booked subcontract revenue
• Introduce Viderity to funded program offices where you have direct access
What You Will Do
• Develop and execute a focused plan tied to revenue outcomes
• Create new opportunities and manage pipeline stages and gate analyses owning the full BD lifecycle from identification through the proposal and post-award transition
• Secure subcontracting roles on awarded contracts where you have direct access
• Evaluate competitors and conduct SWAT analyses• • Contribute to solution shaping and pricing strategy discussions
• Represent Viderity at conferences and meetings with clear opportunity focused purpose and follow-through
• Focus more on direct contract opportunities rather than new IDIQ or GWAC indirect contracts
Required Experience
• 10+ years' experience working in federal business development
• Personally attributable wins that can be validated
• Strong relationships at both program and contracting levels
• History of securing subcontracting roles on active contracts at a small business
• Experience aligned to digital services, modernization, technology implementation, or data-driven initiatives
• Demonstrated success converting existing relationships into task order awards
• Experience working within Federal Civilian agencies (DoD-only backgrounds are not the focus for this role)
• Must be local to the DC Metro
Ideal Attributes
• 5+ years' experience supporting a small business (HUBZone/WOSB preferred)
• Opportunity/Revenue driven focus
• Resilient and detailed oriented
• Comfortable operating in a lean environment (task cross over will occur)
• Travel on an as-needed basis for networking and conferences
• Salary range $140,000 - $270,000, including commission, based on qualifications and experience.
If you enjoy challenges, let's chat and see if this might be a good fit!
About Viderity
After 17 years supporting federal partners as a Woman-Owned Small Business and HUBZone-certified firm, Viderity is entering its next phase of focused growth. We are a high-performing, mission-driven consulting company delivering digital services, application development, data management, and strategic program support across Federal Civilian agencies, with selective expansion into defense.
Viderity has built a strong reputation for exceptional delivery, long-standing client relationships, and measurable mission impact, reflected in consistent top-tier performance ratings and industry recognition. Our work emphasizes practical, results-oriented solutions that help agencies modernize systems, improve user experience, and operate more effectively.
We are now seeking a Business Development leader to help scale our Federal Civilian portfolio by leveraging both prime and subcontracting pathways. The ideal candidate brings a track record of success in a small or emerging government contractor, along with the ability to activate relationships with larger partners to create and win new opportunities. This role is best suited for someone who thrives in a collaborative, growth-focused environment and understands how to navigate the less siloed, relationship-driven Federal Civilian market.

Apply