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Remote Chat Operator Jobs in Bronx, NY (NOW HIRING)

The analyst will support users by phone, email, chat, and remote support tools while managing ... Strong troubleshooting skills supporting Windows operating systems and Microsoft 365 applications.

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Remote Chat Operator information

See Bronx, NY salary details

$12

$21

$31

How much do remote chat operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat operator in Bronx, NY is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are popular job titles related to Remote Chat Operator jobs in Bronx, NY?

For Remote Chat Operator jobs in Bronx, NY, the most frequently searched job titles are:

What job categories do people searching Remote Chat Operator jobs in Bronx, NY look for?

The top searched job categories for Remote Chat Operator jobs in Bronx, NY are:

What cities near Bronx, NY are hiring for Remote Chat Operator jobs?

Cities near Bronx, NY with the most Remote Chat Operator job openings:

Remote Mental Health Counselor - Medicaid Provider

Company Confidential

Woodbridge, NJ • Remote

$90K - $104K/yr

Full-time

Posted 5 days ago


Job description

Position Overview

Gotham Enterprises Ltd is actively seeking passionate and dedicated Mental Health Counselors to join our dynamic team as fully remote providers. In this role, you will engage with clients through video chat, phone calls, and messaging, providing therapeutic support while enjoying the flexibility of a remote work setting. We offer both full-time and part-time positions to fit your lifestyle.

About the Organization

Gotham Enterprises Ltd is a leader in the field of mental healthcare, operating one of the largest online platforms that connects clients with qualified mental health professionals. Based in Woodbridge, New Jersey, we proudly serve a diverse community of over 10,000 new clients each day, providing them with the support they need in a conveniently accessible manner. Our commitment to improving mental health outcomes drives our expansion, and we are seeking dedicated professionals to align with our mission.

Work Environment

This role offers the unique opportunity to work entirely remotely, allowing for a flexible schedule that fits your personal life. As a Mental Health Counselor with Gotham Enterprises, you will primarily interact with clients through a sophisticated app designed to facilitate communication without the burden of extensive paperwork. Our outpatient office model allows for a low-stress approach to providing care, catering to patients who are stable and present low acuity conditions.

Key Responsibilities
  • Conduct therapeutic sessions via phone, video chat, or secure messaging, ensuring a comfortable and safe environment for client interactions.
  • Work with clients on a range of mental health issues, providing 30- to 45-minute sessions to support their needs effectively.
  • Utilize client demographic selection tools within our platform to focus your practice on the groups you are most passionate about serving.
  • Maintain accurate, confidential records of client interactions, while minimizing administrative tasks through streamlined workflows.
  • Collaborate with a supportive network of mental health professionals to enhance treatment approaches and share best practices.
Patient Population / Client Focus

Our platform mainly connects you with clients experiencing stable and low acuity conditions such as ADHD, OCD, grief, weight disorders, and relationship issues. This focus allows you to create tailored treatment strategies that enhance the well-being of your clients while ensuring you work within your preferred specialty areas.

Qualifications
  • A valid independent license as a Mental Health Counselor in the state of New Jersey, with no disciplinary actions.
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Proven experience providing therapeutic services, demonstrating a deep understanding of treatment modalities and client engagement strategies.
  • Strong technological skills, including a working phone, PC or laptop, and reliable internet access (tablets are not supported).
Preferred Experience
  • Experience working in a remote therapeutic setting is highly desirable.
  • Background in treating diverse populations and familiarity with various therapeutic techniques.
  • Ability to adapt to different client needs and to perform effectively in a fast-paced, digital environment.
Compensation and Benefits
  • Competitive salary range of $90,000 to $104,000 annually, based on hours worked and experience level.
  • A substantial signing bonus upon joining our team, recognizing your expertise and contributions.
  • Monthly healthcare stipend for full-time counselors who commit to working 30 to 40 hours each week.
  • Direct deposit for weekly payroll, promoting consistent and reliable payment.
  • Flexible scheduling options to accommodate your personal commitments and work-life balance.
Career Growth Opportunities

At Gotham Enterprises Ltd, we value the professional development of our counselors. As part of your career journey with us, you will have access to ongoing training, mentorship programs, and opportunities for advancement within the organization. Your contributions will directly impact our clients and the overall success of our platform, allowing you to grow alongside a dedicated team committed to excellence in mental healthcare.

Why Join Our Team

By joining Gotham Enterprises Ltd, you become part of a forward-thinking organization that prioritizes mental health awareness and accessibility. We aim to revolutionize the way mental healthcare is delivered and are passionate about assembling a diverse team of professionals who share our vision. Take advantage of the opportunity to positively impact the lives of thousands of clients while enjoying a fulfilling career that respects your expertise and flexibility.

Application Information

If you are ready to take the next step in your mental health career and make a meaningful difference in the lives of clients, we encourage you to apply today! Embrace the opportunity to use your skills in a supportive and innovative environment where your talents will shine.