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Remote Chat Line Operator Jobs in Chicago, IL (NOW HIRING)

Motorola

Project Manager West Region - Remote

Chicago, IL · Remote

$90K - $100K/yr

Department Overview Focusing on the RapidDeploy product line, a leading cloud-native platform for ... operating system, improving emergency response with location accuracy, situational awareness ...

The Hartford

AVP Applied AI

Chicago, IL · On-site +1

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...

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As of Aug 18, 2026, the average hourly pay for remote chat line operator in Chicago, IL is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.29 per hour, depending on experience, location, and employer.

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Remote Chat Line Operator jobs near you
Infographic showing various Remote Chat Line Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,833 per year, or $18.7 per hour.

Project Manager West Region - Remote

Motorola Solutions, Inc.

Chicago, IL • On-site, Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 159 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Focusing on the RapidDeploy product line, a leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. Our platform, combined with a curated partner network, integrates mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Ultimately, our products improve outcomes and save lives.
Job Description
As a Project Manager (PM) on our team, you will work directly with customers to manage the deployment of RapidDeploy products, focusing on strategic and high-complexity customers. You will engage with customer stakeholders at all levels of the organization and coordinate with internal groups to ensure project success. This role manages the entire lifecycle of the customer deployment, from kick-off through production go-live, and is a critical function in an industry where trust and relationships are paramount.
Location: Remote with preference for candidates based in PST/MST for regional alignment. This position requires regular travel throughout the West region (approximately 20%) to support regional project sites, attend client meetings, and participate in company events.
Responsibilities:
  • Personally manage implementation projects for customers, primarily large/complex strategic customer engagements.
  • Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities and ensure appropriate communication channels are in place.
  • Proactively manage project scope and schedule, as well as manage risks/issues and related mitigation strategies throughout project execution.
  • Develop a deep understanding of RapidDeploy products to support customer deployment, training, and onboarding activities.
  • Configure RapidDeploy products to the customer's needs, as needed.
  • Contribute to customer onboarding, training, acceptance testing, and change management activities, as needed.
  • Create documentation & presentations for both internal and external consumption.
  • Coordinate with Product Management to convey product feedback and feature requests and to support the evaluation of potential product features based on customer needs and lessons learned.
  • Contribute to RFP responses, SOW creation, and other sales activities, as needed.
  • Contribute to the vision and mission of RapidDeploy by helping where you can.

Requirements:
  • 5+ years in Project and/or Program Management, leading complex, strategic technology projects in a client-facing role.
  • Hands-on experience managing multiple simultaneous customer implementations in a multi-stakeholder environment.
  • Experience leading cross-functional projects and coordinating with product, engineering, QA, customer success, and other key internal stakeholder groups.
  • Experience creating and managing project schedules with complex dependencies.
  • Experience analyzing customer needs and workflows and configuring software applications to meet customer needs.
  • Understanding of and experience with leading project management methodologies, including both Waterfall and Agile (Scrum, Kanban).
  • Experience utilizing modern Project Management tools to plan and execute projects.
  • Experience managing Enterprise SaaS deployments preferred.
  • Experience serving the Public Safety industry, including managing software deployment projects for PSAPs preferred.
  • Knowledge of the Public Safety industry, including applicable technologies, market landscape, industry players, etc preferred.
  • Background in configuring and deploying public safety software preferred.

Target Base Salary Range: $90,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-BA1
#LI-REMOTE
Basic Requirements
  • 3+ years in Project and/or Program Management

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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