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Remote Chat Email Jobs in Tigard, OR (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... Remote from home work; consistent internet connection required; professional home office with ...

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Tigard, OR

Remote Chat Email information

See Tigard, OR salary details

$75.6K

$108.6K

$153.8K

How much do remote chat email jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote chat email in Tigard, OR is $108,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,600.00 and $132,100.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Tigard, OR?

For Remote Chat Email jobs in Tigard, OR, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Tigard, OR look for?

The top searched job categories for Remote Chat Email jobs in Tigard, OR are:

What cities near Tigard, OR are hiring for Remote Chat Email jobs?

Cities near Tigard, OR with the most Remote Chat Email job openings:

Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Tigard, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $108,602 per year, or $52.2 per hour.

Contact Center Specialist

Columbia Credit Union

Vancouver, WA • On-site, Remote

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Deliver outstanding service and support to members across phone, chat, email, and video channels

  • Process account transactions, maintenance requests, and account research

  • Assist members with fraud-related concerns, account questions, and educate them on digital banking tools, products, and services

Job description

Make Life Better for Members, Communities, and Your Career

____________________________________

Why Join Columbia Credit Union?

At Columbia Credit Union, we're more than a financial institution. With $2.5 billion in assets, 100,000+ members, and a mission of "Making Life Better," we've proudly served our communities since 1952. Our award-winning culture is built on teamwork, service excellence, and helping members achieve financial wellness.

Recognized as:

  • Best of Clark County (2008-2026)
  • Best in Business (2013-2024)
  • Corporate Philanthropy Award Winner (2017-2025)

If you're passionate about helping people, solving problems, and delivering exceptional customer experiences, we'd love to meet you.

Pay & Perks
  • Earning potential: $21.00 - $24.00/hour.
  • 100% employer-paid Medical, Dental & Vision for employees
    • $200/ month opt out
  • 401(k) with 100% match up to 6% contribution
  • Generous PTO, paid holidays, sick leave, and extended sick leave
  • Tuition Reimbursement
  • Incentives: Eligible for Back Office Incentive opportunities
  • Hybrid or remote work opportunity after successful onsite training (Vancouver, WA/Portland, OR area residents only)
  • Check out more of our benefits here! 
What You'll Do 

As a Contact Center Specialist, you'll be the trusted first point of contact for members across phone, chat, email, and video channels. Key responsibilities include:

  • Deliver outstanding service and support to members
  • Process account transactions, maintenance requests, and account research
  • Assist members with fraud-related concerns and account questions
  • Educate members on digital banking tools, products, and services
  • Provide basic consumer and mortgage loan information
  • Identify member needs and refer solutions in lending, investments, insurance, and business services
  • Resolve issues efficiently while maintaining compliance with banking regulations and internal policies
  • Collaborate with teammates and participate in training and cross-functional initiatives
  • Check out the full Job Description Here!
    Must-Have Qualifications
    • At least 1 year of customer service experience or 6 months in a member-facing role at Columbia Credit Union
    • Strong verbal and written communication skills
    • Ability to multitask, stay organized, and manage details effectively
    • Comfortable using computers and multiple systems simultaneously
    • Strong problem-solving and decision-making skills
    • Team-oriented mindset with a passion for helping others
    • Reliable attendance and availability to work Monday-Friday during contact center operating hours (7:30 AM-6:00 PM)

    • Preferred: Call center, banking, credit union, financial services, or customer support experience

    ____________________________________________

    Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Equal Opportunity Employer/AA

    Must be 18 or older to apply 

    Apply