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Remote Chat Email Jobs in Hazleton, PA (NOW HIRING)

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Remote Chat Email information

See Hazleton, PA salary details

$70.9K

$101.8K

$144.2K

How much do remote chat email jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote chat email in Hazleton, PA is $101,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $123,900.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Hazleton, PA? For Remote Chat Email jobs in Hazleton, PA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Hazleton, PA look for? The top searched job categories for Remote Chat Email jobs in Hazleton, PA are:
What cities near Hazleton, PA are hiring for Remote Chat Email jobs? Cities near Hazleton, PA with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Hazleton, PA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $101,837 per year, or $49 per hour.

Inbound Sales Rep - Pet Insurance

Tailored Management

Hometown, PA • Remote

$20/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title:Inbound Sales Rep Pet Insurance
Pay Rate:$20/hour W2
Location: Warwick, RI(Remote After the ONSITE training at Warwick, RI location)
Tentative Start Date: 09/28/2026
Contract Length:3+ months
*Contract Extension or Conversion to FTE based on Performance, Attendance, and Business Need*
Training Schedule:M-F 9:00 am - 5:30 pm EST - for two weeks. Will not be able to miss class/training for any reason.
Permanent Schedule:Flex schedule between 8 am - 9 pm, M-F, one weekend a month on a rotating schedule. Will end up on a permanent shift.
Must Have Qualifications
  • High school diploma or GED with a minimum of 2 years of sales experience, preferably in a customer-facing role.
  • Active Commerial Lines Property & Casualty Producers insurance license in home state plus at least 44 additional states required prior to hire.

The Inbound Sales Representative Pet Insurance is responsible for driving new pet insurance policy sales by engaging directly with pet parents through inbound calls, email, and chat in a fast-paced contact center environment across the United States. Guided by our purposealways with you, building a more confident futureand aligned with MetLifes growth strategy, this role plays a critical part in expanding access to affordable pet insurance solutions. This is an exciting opportunity for a customer-focused sales professional to educate pet parents, solve problems, and deliver a WOW! experience that builds trust, loyalty, and long-term customer relationships.
Key Responsibilities
  • Manage inbound phone, email, and chat inquiries from pet parents to educate, recommend, and sell pet insurance policies.
  • Optimize inbound leads and manage time effectively to consistently meet or exceed sales and performance goals.
  • Build strong rapport with customers by reinforcing the value of MetLifes brand and pet insurance products while delivering a high-quality customer experience.
  • Resolve customer questions and concerns efficiently to minimize wait times and support customer retention.
  • Develop and maintain strong product knowledge to confidently explain coverage options, benefits, and policy details.
#TMCA
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About Tailored Management

Sourced by ZipRecruiter

Tailored Management is a premier staffing firm headquartered in Columbus, Ohio, United States. The company, functioning from its official website tailoredmanagement.com, operates within the Staffing and Recruiting industry. With a business model predicated on connecting the world's most prestigious companies with top talent for each specific hiring need, Tailored Management is a recognized titan within the industry. Since its establishment, the company has consistently focused on custom-fit, business-centric solutions which make it a trusted partner for clients ranging from Fortune 500 to small, tech start-ups. The core mission of Tailored Management is to 'transform staffing into a proactive, strategic partnership that fuels growth and success.'

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

Year founded

1968

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