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Remote Chat Email Jobs in Hanover, PA (NOW HIRING)

Surety/Bond Insurance Producer

Cockeysville, MD · On-site +1

$42K - $57K/yr

This hybrid role offers the flexibility of both remote and in-office work, focusing on expanding ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Remote Chat Email information

See Hanover, PA salary details

$68.7K

$98.8K

$139.9K

How much do remote chat email jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote chat email in Hanover, PA is $98,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $120,200.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Hanover, PA?

For Remote Chat Email jobs in Hanover, PA, the most frequently searched job titles are:

What cities near Hanover, PA are hiring for Remote Chat Email jobs?

Cities near Hanover, PA with the most Remote Chat Email job openings:

Infographic showing various Remote Chat Email job openings in Hanover, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $98,770 per year, or $47.5 per hour.

Surety/Bond Insurance Producer

Cockeysville, MD • On-site, Remote

$42K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

  1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
  2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
  3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
  4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
  5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.
Job Description

We are seeking a dynamic and results-driven Commercial Insurance Producer to join our team in Philadelphia, United States. This hybrid role offers the flexibility of both remote and in-office work, focusing on expanding our commercial insurance business in the Pennsylvania market.

  • Develop and execute sales strategies to acquire new commercial insurance clients in the PA market
  • Cultivate and maintain strong relationships with existing clients to ensure retention and growth
  • Conduct thorough risk assessments and recommend appropriate insurance solutions to meet clients' needs
  • Collaborate with clients and prospects to design customized insurance programs
  • Stay current with industry trends, regulatory changes, and emerging risks in the commercial insurance sector
  • Represent the company at industry events, networking functions, and client meetings
  • Achieve and exceed sales targets and performance goals
  • Utilize CRM software to manage client information and track sales activities
  • Participate in ongoing training and professional development to enhance product knowledge and sales skills
Qualifications
  • Property and Casualty (P&C) insurance license required
  • Bachelor's degree in Business, Finance, or related field preferred
  • Proven track record of success in commercial insurance sales, with a minimum of 3-5 years of experience
  • Strong knowledge of commercial insurance products, risk management, and the Pennsylvania insurance market
  • Excellent communication, interpersonal, and negotiation skills
  • Demonstrated ability to build and maintain client relationships
  • Proficiency in CRM software and Microsoft Office suite
  • Self-motivated with a results-oriented approach to achieving sales targets
  • Ability to analyze complex risks and develop tailored insurance solutions
  • Strong time management and organizational skills
  • Additional insurance certifications such as CPCU or CIC are a plus
  • Willingness to travel within the Pennsylvania market as needed
  • Adaptability to work in a hybrid environment, balancing remote and in-office responsibilities

Additional Information

Please see our company Benefits:

  • Medical, Dental, Vision
  • Life Insurance and AD&D
  • FSA / HSA
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Supplemental Health Insurance
  • EAP
  • Pet Insurance
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”)  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.