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Remote Chat Email Jobs in Grapevine, TX (NOW HIRING)

Flow180

Sales - Client Solutions Evangelist

Dallas, TX · On-site +1

... Remote work is in our company DNA, and we work very effectively using chat, email, conferences, and other tools to communicate effectively What You'll Be Doing: You'll be bringing our services to ...

Flow180

Sales - Client Solutions Evangelist

Dallas, TX · On-site +1

We currently are focusing on mainly: mobile apps, web platforms, "the sharing economy" and DevOps * Remote work is in our company DNA, and we work very effectively using chat, email, conferences, and ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Arlington, TX · On-site +1

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Showing results 1-20

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Grapevine, TX

Remote Chat Email information

See Grapevine, TX salary details

$66.1K

$94.9K

$134.4K

How much do remote chat email jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote chat email in Grapevine, TX is $94,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Grapevine, TX?

For Remote Chat Email jobs in Grapevine, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Grapevine, TX look for?

The top searched job categories for Remote Chat Email jobs in Grapevine, TX are:

What cities near Grapevine, TX are hiring for Remote Chat Email jobs?

Cities near Grapevine, TX with the most Remote Chat Email job openings:

Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Grapevine, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $94,928 per year, or $45.6 per hour.

Pharmacy Technician (CPhT) - Remote/TX

Hiregy

Dallas, TX • Remote

$21/hr

Full-time

Posted 4 days ago

Job description

Pharmacy Technician
Care Team

Location: Fully remote - Must US South/East Region: FL, TX, GA, SC, NC, GA, TN
Preference for candidates located near Dallas, TX (for perm onsite)

Pay: $21.00 per hour

Start date: October 2026

Type: Contract, (5) months until about April 2027; can go perm based on performance


Department hours: Monday-Sunday, 7:00 AM to 11:00 PM EST


Schedules will be assigned at time of offer
Common schedules include: M-F schedules, Tues-Sun schedules, (4) 10-hour days, majority of shifts start between 8:00 AM EST and 11:00 AM EST

Training schedule: M-F, 9:00 AM to 5:30 PM EST for about 4 weeks

Holidays are low volume, they ask for volunteers first

Job description:

  • Serve as the primary point of contact for members, providers, and pharmacies across phone, chat, email, and written/digital channels, delivering timely, accurate, and consistent service.
  • Resolve inquiries related to mail order, benefit design, formulary coverage, medication costs, prior authorization criteria, and claims adjudication, while assisting network pharmacies with prescription claim processing and accuracy against benefit guidelines and contract standards.
  • Support clinical pharmacists with patient and provider outreach, including appointment scheduling, clinical program enrollment, and medication adherence follow-up.
  • Take ownership of member, provider, and pharmacy issues from initial contact through final resolution, coordinating with internal teams as needed and accurately documenting interactions for continuity of care, quality assurance, compliance, and operational reporting.
  • Utilize AI-enabled tools and internal knowledge systems to efficiently research and resolve inquiries while fostering a collaborative, respectful, and diverse team environment and supporting additional projects and responsibilities as assigned.


Nice to have:

  • Associate or Bachelor's Degree
  • PBM
  • Mail order pharmacy
  • Specialty pharmacy


Requirements:

  • Active Certified Pharmacy Technician (CPhT) through PTCB or NHA
  • Must have (3) years of recent retail or professional pharmacy experience with working knowledge of claims adjudication
  • Must have call center experience
  • Must provide CPhT license number
  • Must submit an internet speed test | 100 MB DL
  • Must have a private designated workspace
  • High school diploma or equivalent
  • Background check required