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Remote Chat Email Jobs in Farmington, UT (NOW HIRING)

REsimplifi, Inc.

Be Seen First

Customer Support Specialist

Salt Lake City, UT · Remote

$50K - $70K/yr

Remote | Full-time | Phone-Based Customer Support Preferred hours: 10:00 a.m.-6:00 p.m. ET or 11:00 ... You will also respond to chat and email requests, lead Zoom walkthroughs, and manage support ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... email, and live chat with product selection, order questions, and everything in between ● Use ...

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Farmington, UT

Remote Chat Email information

See Farmington, UT salary details

$67.8K

$97.5K

$138K

How much do remote chat email jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote chat email in Farmington, UT is $97,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $118,600.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Farmington, UT?

For Remote Chat Email jobs in Farmington, UT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Farmington, UT look for?

The top searched job categories for Remote Chat Email jobs in Farmington, UT are:

What cities near Farmington, UT are hiring for Remote Chat Email jobs?

Cities near Farmington, UT with the most Remote Chat Email job openings:

Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Farmington, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $97,461 per year, or $46.9 per hour.

Customer Service Rep - (Remote WFH / Certain States Only)

ITM Marketing, Inc.

Salt Lake City, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Customer Service Representative – $17/hr (Remote)
ITM Marketing | Coshocton, OH

ITM Marketing is hiring Customer Service Representatives to support an e-commerce customer service program. Position is remote positions in states we are registered in, which are listed below. If you are local to our headquarters and need in-house, please inquire.

Pay: $17.00/hour | Weekly pay
Schedule: Monday–Friday, 9:00 AM–5:30 PM ET for training; after training will be Monday-Sunday, 9:00AM to 9:00PM ET (40 hours scheduled, with 2 days off per week)

Responsibilities:

  • Customer support via phone, email, and chat
  • Answer questions, place orders, resolve issues
  • Use multiple computer systems and soft phones
  • Provide professional, empathetic service

Training: Paid, instructor-led (Microsoft Teams). Must pass to continue employment.

Qualifications:

  • High School Diploma/GED
  • 20 WPM typing minimum
  • Windows/PC experience
  • Customer service experience preferred

Benefits (Full-Time Permanent):

  • PTO & Holiday Pay (after 90 days)
  • Medical, Dental, Vision
  • Life Insurance
  • 401(k) after 6 months

Remote Requirements (If Approved):

  • 20 Mbps internet (cable/fiber only) - must be ethernet wired. Wi-Fi connection is not acceptable.
  • Quiet workspace and some equipment provided. ITM provides client required equipment includes desktop tower with power cord. You must provide some components including dual monitors (including DP cords or adapters to turn HDMI into DP), USB keyboard, USB mouse and USB headset with microphone. Wireless/Bluetooth devices are not permitted.

Must be 18+, pass background check, typing test, and live in:
Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or West Virginia

You cannot work from outside of the United States. You also cannot work from states other than those listed above.

ITM Marketing uses E-Verify.

Apply