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Remote Chat Email Jobs in Virginia (NOW HIRING)

Labcorp is seeking a remote Inside Sales Representative to join our team supporting Richmond, VA ... Strong customer service mindset with professional phone and email communication skills * Ability to ...

New

Labcorp is seeking a remote Inside Sales Representative to join our team supporting Richmond, VA ... Strong customer service mindset with professional phone and email communication skills * Ability to ...

New

Labcorp is seeking a remote Inside Sales Representative to join our team supporting Richmond, VA ... Strong customer service mindset with professional phone and email communication skills * Ability to ...

New

Labcorp is seeking a remote Inside Sales Representative to join our team supporting Richmond, VA ... Strong customer service mindset with professional phone and email communication skills * Ability to ...

New

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... email, and live chat with product selection, order questions, and everything in between ● Use ...

Showing results 41-50

Remote Chat Email information

See Virginia salary details

$70.9K

$101.9K

$144.3K

How much do remote chat email jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote chat email in Virginia is $101,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $123,900.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Virginia?

For Remote Chat Email jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Remote Chat Email jobs?

Cities in Virginia with the most Remote Chat Email job openings:

Infographic showing various Remote Chat Email job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $101,868 per year, or $49 per hour.

Contracts Administration Pipeline (Intern and Entry-level)

Peraton

Reston, VA • On-site, Remote

Full-time

Re-posted 6 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 226 rated it services


Job description

Responsibilities

Peraton is seeking candidates interested in Contracts Administration to support different functions within Peraton, either as a summer intern or full-time entry level employment. Internships and full-time positions are predominantly in the Northern Virginia/ Washington DC Metro area. A hybrid schedule of remote and onsite work may be available but must live in the area to support onsite efforts. 

This posting is intended to build a pipeline of qualified candidates to support current and future contract operation's needs. While hires may not be made directly from this posting, applicants will be considered for upcoming opportunities aligned to business demand.

Peraton is seeking detail-oriented professionals eager to contribute to the integrity and efficiency of our contract operations processes. In this role, you will play a critical part in supporting the intake, setup, and lifecycle management of contract awards and modifications within Peraton's Contracts Lifecycle Management (CLM) system. Your work will directly support compliance, audit readiness, and regulatory reporting initiatives across the enterprise.

Our Contracts Operations team operates in a fast-paced, highly collaborative environment that supports mission-critical government programs. This role will contribute to maintaining high standards of data accuracy, compliance oversight, and contractual workflow execution - including support for Non-Disclosure Agreements (NDAs) and contract closeout processes.

In this role, responsibilities may include:

  • Supporting the intake and setup of contract awards and modifications, ensuring required data elements are complete, accurate, and compliant with internal service level agreements.
  • Monitoring key CDM metrics and contributing to continuous process improvement initiatives.
  • Collaborating with Sub-Contracts Centers of Excellence and sector partners to support compliant and efficient NDA execution.
  • Reviewing contractual documentation to ensure proper configuration within Peraton's CLM system in support of audit preparedness and regulatory reporting requirements.
  • Conducting contract data research and corrective actions to ensure completeness and accuracy.
  • Participating in daily stand-up meetings to provide status updates and address workflow impediments.
  • Partnering with Contract Administrators, Sub-Contracts leadership, and other stakeholders to maintain high data quality standards.
  • Assisting with contract operations initiatives and special projects as business needs evolve.

The ideal candidates will have experience in data and compliance management, familiarity with government contracting environments, and a strong commitment to operational excellence. This position is well-suited for professionals who thrive in structured environments, value accuracy, and enjoy supporting mission-driven contractual operations.

If you are looking to contribute to an organization that supports critical national security missions while building expertise in contract lifecycle management and compliance operations, we encourage you to apply and become part of Peraton's Business Enablement team.

Qualifications

Required Qualifications:

  • US Citizenship is required.
  • In the process of pursuing or completing an associates in Contract Management or a BS/BA or MS/MA degree preferably in Contract Management. 2026 graduates (for full-time opportunities), 2027 and 2028 graduates (for summer internships) feel free to apply.
  • Strong organizational skills with a high level of attention to detail and commitment to data accuracy and data management. Ability to take a structured approach to completing tasks while providing proactive status updates.
  • Excellent verbal and written communication skills, including professional experience utilizing email and Microsoft Teams chat.
  • Proven ability to collaborate effectively across all organizational levels and work with diverse teams and stakeholders.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with contract lifecycle management software

Desired Qualifications:

  • Experience utilizing contract lifecycle management software.
  • Experience supporting government contracting environments.

#PeratonIntern

#PeratonEarlyCareer

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary RangeThe rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.SCA / Union / Intern Rate or Range$20.00/hour +EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017