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Remote Chat Email Jobs in Missouri (NOW HIRING)

Jobgether

... remote setting. Accountabilities: The Technical Support Specialist will serve as a key point of ... Provide technical support through tickets, chat, email, and virtual meetings, ensuring excellent ...

ForgeFit

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Kansas City, MO · On-site +1

$16.50 - $22/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Columbia, MO · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

BIZ Delegation Services

$10 - $15/hr

... email, and social media management. Whats the Scoop? * Part-time Hourly Based Pay. * Set your own ... We have our own Contractor portal, live team chat, and free project management tools to help you ...

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Missouri

Remote Chat Email information

See Missouri salary details

$67.1K

$96.4K

$136.5K

How much do remote chat email jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote chat email in Missouri is $96,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $117,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Missouri? For Remote Chat Email jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Missouri look for? The top searched job categories for Remote Chat Email jobs in Missouri are:
What cities in Missouri are hiring for Remote Chat Email jobs? Cities in Missouri with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Missouri as of July 2026, with employment types broken down into 2% Locum Tenens, 62% Full Time, 4% Part Time, and 32% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $96,379 per year, or $46.3 per hour.
Silver Dollar City - Marketing Agent I, Contact Center (Remote, Year-Round)

Silver Dollar City - Marketing Agent I, Contact Center (Remote, Year-Round)

Silver Dollar City

Reeds Spring, MO • On-site, Remote

$13.25 - $17.50/hr

Full-time

Medical, Retirement

Posted 17 days ago

Silver Dollar City rating

5.4

Company rating: 5.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

48th of 58 rated theme parks

Job description

Summary: As a remote, year-round Reservation Center Agent, you'll answer customer calls and provide guests with information about Silver Dollar City's family of attractions, as well as other Herschend Family Entertainment properties across the United States. This position offers the flexibility to work in-office, hybrid, or fully remote, depending on business needs and eligibility requirements. Agents are responsible for selling daily and multi-day tickets, as well as multiple season pass options. In addition, agents assist guests with navigating e-commerce processes and park apps. With training, agents are expected to support a minimum of four Herschend Family Entertainment properties and communicate effectively through both phone interactions and written communication channels.
Our agents deliver these services with goal of "Creating Memories Worth Repeating and Bringing Families Closer Together."
Silver Dollar City's Reservation Center operates 7 days a week starting at 8:00 am and as late as 7:00 pm CST. Flexible availability is required to be considered for this position.
This position is year-round with the flexibility to work in office, remote, or hybrid .
Must be at least 18 years of age.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Duties and Responsibilities include the following, though other duties may be assigned:
  • Provide friendly sales and service via phone, chat, email, and social media as assigned.
  • Clearly describe and efficiently sell all available ticket types and promotions for HFE attractions using multiple software platforms for ticket sales and customer communication channels.
  • Continuously use approved cross-selling techniques so that customers are aware of all HFE attractions and add-on products and services.
  • Work flexible schedules that meet the needs of our business to include weekends and evenings.
  • Assist with projects and possible off-assistance at ticket booth or off-site locations.
  • Manage post-sale service issues while remaining calm and following escalation procedures.
  • Maintain a high level of friendliness, energy, enthusiasm and respect with each call and written communication with the goal of creating a positive first impression of our brand and/or creating anticipation to visit.
  • Speak clearly, kindly, and persuasively and utilize suggested scripts and positive phrasing.
  • Observe safety and security procedures while in the office and on HFE properties.
  • Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
  • Be receptive to daily coaching and feedback designed to ensure agents are efficient with handling calls and providing accurate information in a friendly, service-oriented tone.

Education and Experience:
  • Prefer 2 to 3 years of proven sales and service experience in a contact center, reservations office, or related position within the hospitality industry.
  • Proficient typing skills of 30 wpm. Typing test required.
  • Demonstrated capability to operate multiple sales/POS systems in a fast-paced environment while remaining friendly and service oriented.
  • Demonstrated capability to comprehend and communicate multiple product requirements and procedures with a high rate of retention.
  • Acceptable writing skills required to utilize chat, email, or another social channel.

Physical Requirements:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally will be required to stand and walk, lifting, carrying, pushing, pulling (max wt. 30#, avg wt. 10#).
  • Frequently required to sit.
  • Continuously required to use fine motor skills such as writing, gripping and gripping with wrist motion.
  • The ability to remember locations, understand and carry out instructions.

Benefits Offered
  • Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises' attractions and resorts across the US for you and your dependents.
  • Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
  • Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
  • 401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available after one year and 1,000 hours.
  • Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
  • Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
  • Free Tuition - Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner

See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits
Equal Opportunity Employer/ Disabled/ Veterans
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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