ZipRecruiter

Log In

2

Remote Chat Agent Jobs in Summit, NJ (NOW HIRING)

Luminary

Software Engineer - Fullstack

New York, NY · On-site +1

  • Medical

  • Retirement

  • PTO

We support both remote and in-office preferences. We have an office in NYC near Bryant Park and a ... Most of what we ship now has an agentic surface: a chat affordance, an ambient agent working in the ...

New

Luminary

Software Engineer - Frontend

New York, NY · On-site +1

  • Medical

  • Retirement

  • PTO

We support both remote and in-office preferences. We have an office in NYC near Bryant Park and a ... You'll build agent chat surfaces that know what the advisor is looking at, ambient agents whose ...

New

Cardinal Logistics

Freight Broker Agent - Remote

Manhattan, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Company Description Cardinal Logistics operates one of the largest, most diverse dedicated fleets in the US. Our logistics experts work with clients to improve transportation network visibility ...

Cardinal Logistics

Freight Broker Agent - Remote

Manhattan, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Company Description Cardinal Logistics operates one of the largest, most diverse dedicated fleets in the US. Our logistics experts work with clients to improve transportation network visibility ...

previous pagenext page

Showing results 21-40

All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Summit, NJ

Remote Chat Agent information

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

What are popular job titles related to Remote Chat Agent jobs in Summit, NJ?

For Remote Chat Agent jobs in Summit, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Summit, NJ look for?

The top searched job categories for Remote Chat Agent jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Remote Chat Agent jobs?

Cities near Summit, NJ with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Summit, NJ as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Remote Customer Service Representative - Hotel Bookings

Destination Careers

New York, NY • On-site, Remote

$45K - $75K/yr

Full-time, Part-time

Re-posted 15 days ago

Job description

Job Title: Remote Customer Service Representative - Hotel Bookings
Location: Remote | United States
Schedule: Flexible (Part-Time or Full-Time)
About the Role:
We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.
Responsibilities:
• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings
Qualifications:
• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality
What We Offer:
• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts
$45,000 - $75,000 a year
Apply today to start your journey in the travel industry.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply