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Remote Chat Agent Jobs in Sandy, UT (NOW HIRING)

IRALOGIX,Inc

Customer Care Representative

Salt Lake City, UT · Remote

$16.50 - $22.25/hr

  • Retirement

... live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions. · Support day-to-day IRA administration and recordkeeping functions ...

DGI Supply

Customer Service Representative

Salt Lake City, UT · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must: * Reside in the United States or Canada. * Have access to high-speed reliable internet (with a ...

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All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Sandy, UT

Remote Chat Agent information

See Sandy, UT salary details

$8

$20

$48

How much do remote chat agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat agent in Sandy, UT is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.11 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
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For Remote Chat Agent jobs in Sandy, UT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Sandy, UT look for?

The top searched job categories for Remote Chat Agent jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Remote Chat Agent jobs?

Cities near Sandy, UT with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Sandy, UT as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,156 per year, or $20.3 per hour.

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • Remote

$16/hr

Full-time

Re-posted 28 days ago

Job description

Position: Customer Service Representative Location: RemoteJob Type: Full-Time Company: Village Capital & Investment LLCAbout UsVillage Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.Job SummaryVillage Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.ResponsibilitiesReceive inbound calls from current and potential clientsMake outbound calls to follow up on issue resolutionAssist customers with basic mortgage needs and aim for one-call resolutionBuild rapport and engage in meaningful conversations to support the client's mortgage needsPartner with internal and external departments to resolve customer issuesMaintain confidentiality and uphold company standardsBenefitsCompetitive starting wageMedical, Dental, and Vision insurance401(k)1 week of paid trainingDaytime schedule: 8:00 AM - 5:00 PM, Monday-FridayFull-time consistent schedulesOvertime opportunities availableRequirementsHigh school diploma or equivalent (Preferred)1 year of computer skills (Preferred)1 year of customer service experience (Preferred)Excellent phone etiquetteAbility to remain composed during stressful situationsStrong work ethic and attention to detailProficiency in Excel, Word, Gmail, Google tools, etc.Teachable, personable, outgoing, and dependableStrong organizational skillsExceptional verbal and written communication skillsCommitment to confidentialityAlways seeking to improveShifts Available8-hour shiftDay shiftMorning shiftIn Summary:If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!