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Remote Chat Agent Jobs in Kansas (NOW HIRING)

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

MCI Careers

Credentialed Tax Professional

Wichita, KS · On-site +1

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... EA (Enrolled Agent), CPA (Certified Public Accountant), or other recognized Tax Preparer ...

Nexora Talent

Remote- Customer Experience Service

Wichita, KS · Remote

$14.25 - $19.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Kansas

Remote Chat Agent information

See Kansas salary details

$8

$19

$45

How much do remote chat agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote chat agent in Kansas is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $19.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs
What are the most commonly searched types of Chat Agent jobs in Kansas? The most popular types of Chat Agent jobs in Kansas are:
What are popular job titles related to Remote Chat Agent jobs in Kansas? For Remote Chat Agent jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Chat Agent jobs in Kansas look for? The top searched job categories for Remote Chat Agent jobs in Kansas are:
What cities in Kansas are hiring for Remote Chat Agent jobs? Cities in Kansas with the most Remote Chat Agent job openings:
Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Kansas as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,595 per year, or $19 per hour.

Online Customer Service Agent (Remote / Entry Level)

American Income Life Insurance Company

Overland Park, KS • On-site, Remote

$90K - $120K/yr

Full-time

Posted 26 days ago

Job description

AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This mission-driven, fully remote opportunity offers flexibility, professional growth, and the ability to continue serving others in a meaningful way.
Clients request information about available benefits, and you will schedule and conduct virtual consultations. There is no cold calling or unsolicited prospecting.
Key Responsibilities
  • Conduct virtual consultations with veterans and their families via Zoom
  • Clearly and compassionately explain available life, accident, and health benefit options
  • Guide clients through enrollment and provide ongoing support as needed
  • Maintain accurate, compliant digital records and timely follow-up communication
  • Participate in weekly training sessions, team development calls, and leadership workshops
What We Offer
  • 100% remote work environment (U.S.-based candidates only)
  • Flexible scheduling
  • Inbound client interest - no cold outreach
  • Weekly pay via direct deposit
  • Structured renewal income opportunities for long-term growth
  • Full licensing support and paid training
  • Monthly and quarterly performance bonuses
  • Equity opportunity (3%) for qualifying team members
  • Clear advancement pathways and leadership development
  • Veteran-supportive team culture with consistent mentorship
Preferred Qualifications
  • Experience in benefits advising, client service, or consultative roles
  • Strong virtual communication and rapport-building skills
  • Organized, coachable, and mission-oriented
  • Comfortable using Zoom, CRM platforms, and digital documentation systems
  • Personal connection to or passion for serving the veteran community
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a functioning webcam
Why Veterans Thrive Here
Many of our top-performing professionals are veterans or military spouses. Our structure, accountability, and team-based environment align naturally with the discipline and leadership developed through military service. Your experience is valued and respected - not something you need to adapt away from.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that protect working-class families nationwide. Our remote-first organization is built on service, integrity, and long-term professional development.
If you are ready to transition into a meaningful civilian career that honors your experience and values, apply today.

Apply