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Remote Chargeback Jobs in Utah (NOW HIRING)

Kimbrell Agency

Life Insurance Agent

Salt Lake City, UT · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Our team ensures your business stays protected from chargebacks, giving you one of the highest ...

All JobsChargeback JobsRemote Chargeback JobsRemote Chargeback Jobs in Utah

Remote Chargeback information

See Utah salary details

$13

$19

$26

How much do remote chargeback jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote chargeback in Utah is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $24.09 per hour, depending on experience, location, and employer.

What is a Remote Chargeback job?

A Remote Chargeback job involves reviewing disputed transactions, analyzing chargeback claims, and determining their validity based on policies and regulations. Professionals in this role work remotely to investigate fraud, gather evidence, and communicate with banks, merchants, or customers to resolve disputes. Strong analytical skills and knowledge of financial regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Chargeback position, and why are they important?

To thrive as a Remote Chargeback specialist, you need strong analytical skills, attention to detail, and a solid understanding of payment processing and dispute resolution, often supported by prior experience in banking or finance. Familiarity with chargeback management platforms (such as Verifi, Ethoca, or Midigator), payment gateways, and relevant compliance regulations like PCI DSS is essential. Exceptional communication, time management, and problem-solving abilities set candidates apart, especially in autonomous, remote settings. These skills are vital to efficiently investigating disputes, minimizing financial losses, and ensuring a smooth workflow in a virtual, high-volume environment.

What are the typical daily responsibilities of a Remote Chargeback specialist?

As a Remote Chargeback specialist, your day-to-day tasks include reviewing and analyzing chargeback cases, collecting and organizing relevant transaction documentation, and communicating with merchants, banks, or cardholders to resolve disputes. You’ll also prepare and submit supporting evidence through various chargeback platforms and stay up to date with changing card network regulations. Collaboration with other team members such as customer service, fraud prevention, and finance departments is common to ensure consistent case resolution. Success in this role relies on your ability to manage multiple cases simultaneously and maintain accuracy in documentation to help minimize financial risk for your employer.

What are popular job titles related to Remote Chargeback jobs in Utah? For Remote Chargeback jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Chargeback jobs in Utah look for? The top searched job categories for Remote Chargeback jobs in Utah are:
What cities in Utah are hiring for Remote Chargeback jobs? Cities in Utah with the most Remote Chargeback job openings:
Remote Chargeback jobs near you
Infographic showing various Remote Chargeback job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,129 per year, or $19.3 per hour.

Chargeback Analyst - Merchant Disputes (Acquiring)

Confidential Recruiting Partners

Draper, UT • On-site, Remote

$27/hr

Full-time

Posted 23 hours ago

Job description

Our client is seeking a Chargeback Analyst with hands-on Merchant Dispute (acquiring) experience. This role focuses on reviewing incoming disputes, preparing representment documentation, submitting outgoing disputes, and managing chargeback lifecycle milestones within strict network timeframes.

No Visa Sponsorship | No Relocation Assistance

Work Model: Hybrid | Monday, Tuesday, Thursday (Onsite), Wednesday, Friday (Remote) - Transition to fully remote in September (date TBD)

Contract Duration: 6 months | W2

Please Note: Candidates must be local to Draper, UT or within a commutable distance of 30-60 minutes

Responsibilities:

  • Review and investigate incoming merchant disputes.
  • Ensure all dispute milestones and deadlines are met.
  • Perform data entry and maintain accurate case records.
  • Prepare representment/rebuttal documentation for processors.
  • Review, investigate, and submit outgoing issuing chargebacks.
  • Build spreadsheets, models, and reports using Excel or Google Sheets.
  • Update chargeback statuses and maintain accurate reconciliation records.
  • Communicate with customers to gather documentation and clarify dispute details.
  • Use Salesforce, Zendesk, and QuickBase for case management and workflow tracking.

Qualifications (Must-Haves)

  • All education level considered.
  • Strong investigative and analytical skills.
  • Proficiency with Salesforce and Zendesk.
  • Ability to resolve payment exceptions independently.
  • Strong Excel skills (spreadsheets, models, reporting)
  • 2+ years of customer service experience involving sensitive financial conversations.
  • 2+ years of true Merchant Dispute (acquiring) chargeback experience: Reviewing Disputed Transactions, Investigating Evidence, and Creating Representment/Rebuttal Documentation.

Nice-to-Haves:

  • Experience with QuickBase.
  • Chargeback experience on the issuing side.
  • Familiarity with Google Sheets or Smartsheet.
  • Experience with AI tools (Claude or similar)
  • Prior experience at a payment processor, acquirer, or card network (e.g., payment processors, merchant acquirers, card networks)