Manager, Healthcare Technology Applications
Worthington, OH · Remote
Medical
Dental
Vision
Retirement
PTO
Lead optimization efforts to improve documentation, charge capture, diagnostic workflows, care ... Remote
Manager, Healthcare Technology Applications
Worthington, OH · Remote
Medical
Dental
Vision
Retirement
PTO
Lead optimization efforts to improve documentation, charge capture, diagnostic workflows, care ... Remote
Remote Charge Capture information
What is a remote charge capture specialist?
A Remote Charge Capture specialist is a healthcare professional responsible for accurately recording and submitting charges for medical services provided by physicians and healthcare facilities, all while working remotely. They ensure that all billable services are properly documented and coded, helping healthcare organizations receive appropriate reimbursement from insurance companies and patients. This role often involves reviewing clinical documentation, verifying billing information, and using specialized software to enter charges. Remote Charge Capture specialists must have a solid understanding of medical coding, billing regulations, and healthcare compliance. Their work helps reduce claim denials and supports the financial health of medical practices.
What are the key skills and qualifications needed to thrive as a remote charge capture specialist?
To thrive as a Remote Charge Capture specialist, you need strong knowledge of medical billing, coding (such as ICD-10, CPT, and HCPCS), and healthcare reimbursement processes, often supported by certifications like CPC or CCS. Familiarity with electronic health records (EHR), charge capture software, and billing management systems is typically required. Attention to detail, analytical thinking, and effective communication are crucial soft skills in this role. These competencies ensure accurate and timely charge entry, minimize billing errors, and maximize revenue integrity for healthcare organizations.
What are some common challenges faced by professionals in remote charge capture roles, and how can they be addressed?
Professionals in Remote Charge Capture often encounter challenges such as ensuring the accuracy of medical coding, staying current with frequently changing billing regulations, and communicating effectively with clinical staff from a distance. To address these, building a robust knowledge of coding standards, participating in ongoing training, and leveraging secure communication tools are essential. Additionally, establishing clear workflows and regular check-ins with healthcare providers help maintain accuracy and efficiency in documentation and billing processes.
What is the difference between Remote Charge Capture vs Remote Medical Biller?
| Aspect | Remote Charge Capture | Remote Medical Biller |
|---|---|---|
| Credentials | Typically requires coding certifications, medical billing knowledge | Requires coding certifications, billing experience |
| Work Environment | Healthcare facilities, billing companies, remote | Healthcare providers, billing companies, remote |
| Industry Usage | Used in hospitals, clinics, outpatient centers | Used across healthcare providers, insurance companies |
| Primary Focus | Capturing charges at point of care or service | Processing and submitting claims for reimbursement |
Remote Charge Capture involves recording charges at the time of service, focusing on accurate data entry. Remote Medical Biller handles the submission of claims and follow-up for payments. While both roles require coding knowledge and work in healthcare settings, charge capture emphasizes real-time data entry, whereas billing centers on claims processing and reimbursement.
What are popular job titles related to Remote Charge Capture jobs in Ohio?
For Remote Charge Capture jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Charge Capture jobs in Ohio look for?
The top searched job categories for Remote Charge Capture jobs in Ohio are:
What cities in Ohio are hiring for Remote Charge Capture jobs?
Cities in Ohio with the most Remote Charge Capture job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
Job description
MedVet is the largest network of emergency and specialty hospitals owned and led by veterinarians. This distinction means we place the needs of our team first and have unique insight into the challenges our caregivers face and what’s needed to provide the best specialty and emergency medicine every time, every day, to everyone.
The Healthcare Applications Manager oversees MedVet’s portfolio of clinical and medical applications, ensuring they are reliable, optimized, scalable, and aligned with clinical, medical, and organizational needs. This role leads a team of analysts responsible for the Practice Management System (PIMS), diagnostic integrations, radiology and imaging applications, lab systems, scheduling tools, pharmacy/inventory platforms, and emerging digital and AI-enabled healthcare technologies. The manager partners closely with clinicians, hospital leaders, medical services, IT, data engineering, and vendors to improve caregiver workflows, enhance the client experience, support data-driven decision-making, and advance MedVet’s healthcare roadmap.
Location: This role is open to remote work.
Responsibilities include, but are not limited to
Applications Portfolio Leadership
- Oversee day-to-day management, configuration, optimization, and support of MedVet’s healthcare applications (ezyVet, SmartFlow, diagnostic integrations, radiology/PACS, pharmacy, scheduling, and more).
- Establish application governance, lifecycle management, release planning, and change control.
- Prioritize enhancement requests, defects, and projects based on business impact.
- Maintain a strategic roadmap for clinical applications aligned with enterprise goals.
Team Leadership & Development
- Lead, mentor, and develop a team of Healthcare Technology Analysts.
- Establish performance goals, success metrics, and a culture of service excellence.
- Provide coaching, training, and growth opportunities to strengthen technical and clinical domain expertise.
- Ensure high team engagement, productivity, and collaboration across hospitals and departments.
Clinical Workflow & Optimization
- Understand specialty and emergency clinical workflows and ensure applications are configured to reduce clinician and technician burden.
- Lead optimization efforts to improve documentation, charge capture, diagnostic workflows, care coordination, and clinical throughput.
- Oversee creation of standardized workflows, templates, and configuration that drive consistency across hospitals.
Technology Operations & System Performance
- Ensure availability, stability, and performance of clinical systems, meeting or exceeding defined SLAs.
- Oversee troubleshooting of complex application issues and escalations.
- Collaborate with IT infrastructure, cybersecurity, and data teams to maintain secure, compliant, and interoperable systems.
- Manage vendor relationships, contracts, upgrades, and escalations.
Integrations, Data Quality & Technical Enablement
- Partner with integration engineers to maintain and enhance connections between PIMS and labs, imaging, PACS, pharmacy, analytics platforms, and referral tools.
- Oversee data quality, ensure structured, accurate, and complete data flows for clinical reporting and analytics.
- Support ETL initiatives, API-driven workflows, automation, and emerging AI-enabled documentation or workflow tools.
Project & Change Management
- Manage major system upgrades, rollouts, pilots, and cross-hospital application projects.
- Develop effective change-management plans, communication, training, and adoption strategies.
- Ensure stakeholders are informed, aligned, and engaged throughout project lifecycles.
- Partner with hospital leaders on successful go-lives, stabilization, and continuous improvement.
User Experience, Training & Adoption
- Oversee development of training programs, job aids, and onboarding for clinical systems.
- Ensure new features, workflows, and performance improvements are rolled out effectively and adopted.
- Build strong relationships with hospital teams to understand needs, collect feedback, and drive satisfaction.
Vendor Management & Strategic Partnerships
- Manage relationships with key application vendors, ensuring accountability for performance, support SLAs, issue resolution, and delivery of enhancements. Negotiate contracts, monitor vendor roadmaps, evaluate new capabilities, and ensure alignment with MedVet’s technology strategy and clinical needs. Lead vendor governance meetings and escalate critical issues to ensure continuity of operations.
Knowledge, Skills, and Abilities
The ideal candidate has a minimum of 5+ years of experience in clinical applications, EMR/PIMS support, or healthcare technology. In addition, this position requires:
- Bachelor’s degree in healthcare administration, computer science, information systems, business, or related field.
- 2+ years leadership or team management experience.
- Strong understanding of clinical workflows, EMR/PIMS functionality, and healthcare operations preferred.
- Experience planning, managing, and delivering application projects.
- Technical proficiency with SQL, integrations, data structures, or workflow automation tools.
- Excellent communication, leadership, and relationship-building skills.
Preferred Skills
- Experience with PIMS/EHRs.
- Experience in specialty and emergency veterinary healthcare or advanced human healthcare environments.
- Process improvement expertise (Lean, Six Sigma, PDSA).
- Strong vendor management experience.
The posted range for this position is $100,000-$135,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
MedVet offers a competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, and 401K.
Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check.
MedVet does not accept unsolicited resumes from third-party recruiters.
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