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Remote Change Management Director Jobs in Minnesota

Essentia Health

Patient Experience Partner

Brainerd, MN · On-site +1

$57K - $86K/yr

Direct patient experience or service excellence experience * Experience with survey platforms or ... Exposure to facilitation, change management, or performance improvement activities * Certifications ...

Essentia Health

Patient Experience Partner

Duluth, MN · On-site +1

$57K - $86K/yr

Direct patient experience or service excellence experience * Experience with survey platforms or ... Exposure to facilitation, change management, or performance improvement activities * Certifications ...

Essentia Health

Patient Experience Partner

Detroit Lakes, MN · On-site +1

$57K - $86K/yr

Direct patient experience or service excellence experience * Experience with survey platforms or ... Exposure to facilitation, change management, or performance improvement activities * Certifications ...

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All JobsChange Management JobsRemote Change Management Director JobsRemote Change Management Director Jobs in Minnesota

Remote Change Management Director information

What are the key skills and qualifications needed to thrive as a remote change management director?

To thrive as a Remote Change Management Director, you need expertise in organizational change methodologies, project management, and a background in business or human resources, often supported by a bachelor's or master's degree. Familiarity with tools like Prosci ADKAR, ChangeGear, and collaboration platforms such as Microsoft Teams or Slack, as well as certifications like Prosci or PMP, are typically required. Exceptional communication, leadership, and stakeholder engagement skills help drive adoption and manage resistance effectively in virtual environments. These skills are crucial for successfully guiding organizations through transitions, ensuring alignment, and achieving strategic objectives remotely.

Is there a demand for remote change management director?

The demand for remote change management directors is growing as organizations increasingly adopt remote and hybrid work models. These roles require skills in organizational change, communication, and project management, often utilizing tools like Microsoft Teams or Slack, and may require relevant certifications such as Prosci or ACMP. The position is available across various industries, reflecting a strong and expanding job market for qualified professionals.

What is the difference between Remote Change Management Director vs Remote Project Manager?

AspectRemote Change Management DirectorRemote Project Manager
CredentialsChange management certifications (e.g., Prosci, ACMP), relevant experienceProject management certifications (e.g., PMP, CAPM), relevant experience
Work EnvironmentStrategic planning, organizational change initiatives, executive collaborationProject planning, execution, team coordination, deliverables management
Industry UsageUsed across industries for large-scale change initiativesCommon in IT, construction, healthcare, and various project-based sectors

The Remote Change Management Director focuses on guiding organizational change strategies and ensuring smooth transitions during major initiatives. In contrast, the Remote Project Manager oversees specific projects, managing timelines, resources, and deliverables. Both roles require strong communication skills and stakeholder management but differ in scope and strategic versus operational focus.

What does a remote change management director do?

A Remote Change Management Director oversees organizational change initiatives from a remote location, ensuring that projects, processes, or cultural shifts are implemented smoothly. They develop and execute change management strategies, provide guidance to teams, and work to minimize resistance and maximize employee adoption. They also monitor the progress of change initiatives, address challenges, and communicate updates to stakeholders. This role requires strong leadership, communication, and project management skills, especially in a virtual environment.

How does a remote change management director effectively lead transformation initiatives across distributed teams?

A Remote Change Management Director leads transformation by leveraging digital collaboration tools, establishing clear communication channels, and fostering a culture of transparency. They coordinate with cross-functional teams in different locations, often using virtual meetings and project management platforms to track progress. Building trust and maintaining engagement remotely can be challenging, so regular updates, clear objectives, and feedback loops are essential. Success in this role often depends on strong relationship-building skills and the ability to adapt communication styles to diverse virtual audiences.
What are the most commonly searched types of Remote Change Management jobs in Minnesota? The most popular types of Remote Change Management jobs in Minnesota are:
What are popular job titles related to Remote Change Management Director jobs in Minnesota? For Remote Change Management Director jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Change Management Director jobs in Minnesota look for? The top searched job categories for Remote Change Management Director jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Change Management Director jobs? Cities in Minnesota with the most Remote Change Management Director job openings:
Remote Change Management Director jobs near you
Infographic showing various Remote Change Management Director job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Workforce Management Specialist, Bilingual Spanish (Remote)

Hennepin Healthcare

Minneapolis, MN • Remote

$17.75 - $23/hr

Other

Re-posted 4 days ago

Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers

Job description

JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote, Employees will need to be within 100-mile radius of our downtown campus.
Other: Bilingual Spanish 

The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM.  Shifts will be based on the current business needs and staff seniority.  The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.

Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.

Purpose of this position: The Workforce Management Specialist supports operations through coordination of scheduling and staffing.  Works collaboratively with Connection Center leaders to ensure correct staffing levels and target service levels are achieved.  Monitors real time service levels, capacity, and performance to ensure daily objectives are achieved.

RESPONSIBILITIES:

  • Monitor Key Performance Indicators (KPI) through actively utilizing Workforce Management tools
  • Real time monitoring of all daily performance models ensuring actual staff are aligned with predetermined forecasts and schedules provided by the Workforce Supervisor
  • Escalate and facilitate resolution of issues across Connection Center operations as required to ensure compliance with Service Level Agreements (SLA)
  • Directs staffing changes due to short- and long-range forecast revisions, considers the impact of staffing allocations and considers how staffing allocations will impact results
  • Coordinates and communicates training, meetings, and other off phone activities
  • Ensures accurate associate documentation, such as schedule change requests, time off requests and schedule adherence
  • Ensures call routing business rules and changes are communicated and implemented
  • Assist in monitoring of sick calls, tardiness, etc., entering real time exceptions into Connection Center attendance database
  • Responsible for operational reports for key areas of assignment to include but not exclusive, referrals, hospital discharge, schedulable orders
  • Manages MYMD emergency broadcast messages when system and or telephone failures occur
  • Performs other duties as required

QUALIFICATIONS:

Minimum Qualifications:

  • Associate degree in business, management, call center administration
  • One (1) year of experience forecasting and planning in a call center
  • Three years' experience in customer service involving complex analytical problem-solving skills
  • Bilingual, Spanish

-OR-

  • An approved equivalent combination of education and experience

Preferred Qualifications:

  • Mitel Call Center and Workforce Management experience

Knowledge/ Skills/ Abilities:

  • Experience with telephony reporting systems
  • Knowledgeable of all contact center metrics, processes, and key performance indicators
  • Strong organizational, analytical and data look-up, entry and mining skills
  • Strong Excel skills
  • Excellent verbal and written communications
  • Ability to work with minimal guidance in a time critical environment
  • Flexibility and change management skills
  • Coaching and mentoring skills

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