Position Overview System Administrators provide remote support across diverse, multi-tenant ... Strong incident management, change control, and documentation. * Excellent written and verbal ...
Position Overview System Administrators provide remote support across diverse, multi-tenant ... Strong incident management, change control, and documentation. * Excellent written and verbal ...
Systems Administrator
Fairfax, VA · On-site +1
Position Overview System Administrators provide remote support across diverse, multi-tenant ... Strong incident management, change control, and documentation. * Excellent written and verbal ...
Systems Administrator
Fairfax, VA · On-site +1
Position Overview System Administrators provide remote support across diverse, multi-tenant ... Strong incident management, change control, and documentation. * Excellent written and verbal ...
Contribute to architecture reviews and change control boards. Mentorship & Knowledge Transfer ... Work Environment: * 100% remote , with a preference to reside in the DC/DMV area for occasional on ...
Contribute to architecture reviews and change control boards. Mentorship & Knowledge Transfer ... Work Environment: * 100% remote , with a preference to reside in the DC/DMV area for occasional on ...
Sr. Epic BI Developer
Fairfax, VA · On-site +1
... change control - including data from internal and external sources, also on premises or from the ... Strong communication skills and customer service expertise This position is eligible for remote ...
Sr. Epic BI Developer
Fairfax, VA · On-site +1
... change control - including data from internal and external sources, also on premises or from the ... Strong communication skills and customer service expertise This position is eligible for remote ...
Fully remote position available to residents in AL, CA, CT, FL, GA, KS, KY, LA, ME, MD, MA, NC, OR ... Maintain comprehensive technical documentation, change control artifacts, and deployment packages.
Fully remote position available to residents in AL, CA, CT, FL, GA, KS, KY, LA, ME, MD, MA, NC, OR ... Maintain comprehensive technical documentation, change control artifacts, and deployment packages.
Control Cubicle Layout, Sections, Cable Tray, Lighting, and Grounding * Low-Voltage AC Panels ... change, and shape the future. We can only solve the world's toughest challenges by building a ...
Control Cubicle Layout, Sections, Cable Tray, Lighting, and Grounding * Low-Voltage AC Panels ... change, and shape the future. We can only solve the world's toughest challenges by building a ...
... Control (QA/QC) systems. This position is responsible for working closely with numerous ... Ability to closely collaborate with IT teams, manage vendors, and drive organizational change.
... Control (QA/QC) systems. This position is responsible for working closely with numerous ... Ability to closely collaborate with IT teams, manage vendors, and drive organizational change.
... Control (QA/QC) systems. This position is responsible for working closely with numerous ... Ability to closely collaborate with IT teams, manage vendors, and drive organizational change.
... Control (QA/QC) systems. This position is responsible for working closely with numerous ... Ability to closely collaborate with IT teams, manage vendors, and drive organizational change.
Senior Software Engineer
Reston, VA · On-site +1
$129K - $170K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$129K - $170K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$123K - $161K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$123K - $161K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$127K - $168K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$127K - $168K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$129K - $170K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$129K - $170K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$127K - $168K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
Senior Software Engineer
Reston, VA · On-site +1
$127K - $168K/yr
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Follow existing Iridium processes for Change Control, Prioritization, Risk Management, Commercial ...
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... and Access Control Lists (ACL). * Support change and release management processes. * Design ...
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... and Access Control Lists (ACL). * Support change and release management processes. * Design ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... and Access Control Lists (ACL). * Support change and release management processes. * Design ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... and Access Control Lists (ACL). * Support change and release management processes. * Design ...
Remote with frequent on-site required at Fort Belvoir * Type of environment: Remote with frequent ... Duties, responsibilities and activities may change at any time with or without notice Additional ...
Remote with frequent on-site required at Fort Belvoir * Type of environment: Remote with frequent ... Duties, responsibilities and activities may change at any time with or without notice Additional ...
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... change requests * Incorporate contractual changes into control system by staying aware of ...
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... change requests * Incorporate contractual changes into control system by staying aware of ...
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... change requests * Incorporate contractual changes into control system by staying aware of ...
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... change requests * Incorporate contractual changes into control system by staying aware of ...
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... change requests * Incorporate contractual changes into control system by staying aware of ...
... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... change requests * Incorporate contractual changes into control system by staying aware of ...
No full remote or relocation assistance available at this time. Essential Duties and ... Specific activities may change from time to time. 1. Support governance of Internal Controls, RCSA ...
No full remote or relocation assistance available at this time. Essential Duties and ... Specific activities may change from time to time. 1. Support governance of Internal Controls, RCSA ...
Remote Change Control information
What is the difference between Remote Change Control vs Remote Quality Assurance?
| Aspect | Remote Change Control | Remote Quality Assurance |
|---|---|---|
| Certifications | Change Management, PMP, Six Sigma | QA Certifications, ISTQB, Six Sigma |
| Work Environment | Project teams, cross-functional collaboration | Testing teams, process audits |
| Industry Usage | Manufacturing, IT, Healthcare | Software, Manufacturing, IT |
| Primary Focus | Managing and approving changes | Ensuring quality and compliance |
Remote Change Control involves overseeing and approving changes within projects or processes, focusing on change management and risk mitigation. Remote Quality Assurance emphasizes testing, process audits, and ensuring products or services meet quality standards. While both roles require attention to detail and industry certifications, Change Control centers on managing modifications, whereas Quality Assurance concentrates on maintaining quality and compliance.
Systems Administrator (Monday to Friday, 12 PM to 9 PM EST Shift)
Fairfax, VA • On-site, Remote
Full-time
Posted 7 days ago
Job description
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.
Responsibilities
- Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
- Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive's tools.
- Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
- Support and troubleshoot diverse computing environments across a wide range of business clients.
- Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
- Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive's standard operating procedures and best practices.
- Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
- Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
- Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
- Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
- Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
- Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
- Review client environments for security best practices, proactively identifying risks and participating in change management activities.
- Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
- Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.
Required Qualifications
- 3-5 years in IT support/operations, including MSP or multi-tenant experience.
- Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
- Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
- Experience with endpoint security (EDR/AV), backup/DR, patch management.
- Proficient with PowerShell scripting and automation.
- Strong incident management, change control, and documentation.
- Excellent written and verbal communication, documentation, and time-management skills.
- Ability to work independently and collaboratively in a team environment.
- Availability to work after hours or participate in on-call rotations as required.
- Excellent customer service skills
Optional Qualifications:
- Willingness to visit nearby client sites, when necessary, with the understanding that on-site visits may not always be required.
Preferred Certifications
- CompTIA Network+ / A+
- Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
- ITIL v4 Foundation (modules).