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Remote Casino Customer Service Jobs in Paramus, NJ

Jobs for Humanity

Customer Service Associate

Manhattan, NY · On-site +1

$16 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Kim Luxe Travel

Travel Customer Service

Manhattan, NY · Remote

$17.75 - $24/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

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How much do remote casino customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote casino customer service in Paramus, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Casino Customer Service Representative, and why are they important?

To thrive as a Remote Casino Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of casino operations, often supported by prior customer service experience. Familiarity with CRM platforms, live chat systems, and secure payment processing tools is typically required. Outstanding patience, active listening, and cultural sensitivity help you stand out when assisting diverse clients in a fast-paced online environment. These skills are crucial for resolving customer issues promptly and maintaining high satisfaction in a competitive digital gaming market.

What types of issues do Remote Casino Customer Service representatives typically handle, and how do they collaborate with other departments?

Remote Casino Customer Service representatives commonly address player inquiries about account management, deposits and withdrawals, game rules, technical troubleshooting, and responsible gaming policies. They often work closely with payment processing teams to resolve transaction issues and with technical support for software-related problems. Collaboration with fraud prevention and compliance departments is also frequent to ensure regulatory requirements are met and player safety is maintained. Effective communication and teamwork are crucial, as representatives may need to escalate complex cases to specialized teams while maintaining a high standard of customer care.

What is a Remote Casino Customer Service job?

A Remote Casino Customer Service job involves assisting online casino customers with their inquiries, issues, and account-related questions via digital channels such as chat, email, or phone. The role is performed from home or another remote location, rather than in a physical casino. Responsibilities may include helping with deposits and withdrawals, verifying user accounts, troubleshooting technical problems, and explaining casino rules and promotions. Excellent communication skills and a good understanding of online casino operations are essential. This position often requires flexible hours, as online casinos typically operate 24/7.

What is the difference between Remote Casino Customer Service vs Remote Casino Dealer?

AspectRemote Casino Customer ServiceRemote Casino Dealer
Required CredentialsCustomer service training, basic gaming knowledgeGaming certifications, dealer licensing
Work EnvironmentCustomer support centers, online chat, emailLive gaming platforms, virtual tables
Employer & Industry UsageOnline casinos, gaming support companiesOnline casinos, live dealer platforms
Common Search & Comparison IntentCustomer support roles, online casino jobsGaming roles, online dealer positions

Remote Casino Customer Service focuses on assisting players with account issues, payments, and inquiries, requiring customer support skills. Remote Casino Dealer involves hosting live games, requiring gaming certifications and dealer licenses. Both roles are essential in online casinos but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Remote Casino Customer Service jobs in Paramus, NJ? For Remote Casino Customer Service jobs in Paramus, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Casino Customer Service jobs in Paramus, NJ look for? The top searched job categories for Remote Casino Customer Service jobs in Paramus, NJ are:
What cities near Paramus, NJ are hiring for Remote Casino Customer Service jobs? Cities near Paramus, NJ with the most Remote Casino Customer Service job openings:
Remote Casino Customer Service jobs near you
Customer Service Representative (Hybrid Remote)

Customer Service Representative (Hybrid Remote)

Heraeus Medical LLC

Manhattan, NY • On-site, Remote

$90K/yr

Full-time

Posted 4 days ago

Job description

Customer Service Representative (Hybrid Remote)
Permanent
Pay Range Min. $70,000.00
Pay Range Max. $90,000.00
About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead.
About Heraeus Precious Metals
With more than 350 years of experience in precious metals processing, Heraeus Precious Metals is the world's leading provider of innovative products and services, such as precious metals trading and recycling. Our products are used in a wide range of industries, for example to reduce climate killers such as nitrous oxide and methane and in the form of pharmaceutical ingredients for the treatment of cancer.
Our innovative strength is driven by our 3,000 employees at more than 15 sites worldwide, who work passionately with our partners to develop pioneering and sustainable solutions.
Our vision: We create innovative precious metals products and services, leading the way to a sustainable future. To achieve this, we have set ourselves ambitious targets.
Heraeus Precious Metals North America is hiring a Customer Service / Inside Sales Representative to support high-value B2B customers in the precious metals industry. This role manages the full customer order lifecycle including quoting and order entry through shipment, settlement, and invoicing and is the primary liaison between customers and internal teams.
The ideal candidate is comfortable working with complex transactions in SAP, and communicates effectively with domestic and international customers. Strong attention to detail, analytical skills, and a customer-first mindset are essential. This is a full-time, exempt hybrid role based in New York City with a posted salary range of $70K-$90K, plus incentives and benefits.
The following challenges await you:
  • Act as the primary point of contact for assigned customers, managing the full order lifecycle from quotation through settlement
  • Process customer orders, pricing, shipments, metal transactions, and invoicing accurately and on time using SAP
  • Communicate regularly with domestic and international customers to provide order status, resolve issues, and ensure satisfaction
  • Partner closely with Production, Quality, Finance, Logistics, and Metals Recycling teams, including coordination with the Santa Fe Springs, CA and Wartburg, TN sites
  • Support assay exchanges, metal transfers, inventory review, reporting, and monthly reconciliations
  • Investigate and resolve customer complaints, providing clear feedback and corrective actions
  • Maintain accurate records of customer interactions, transactions, and regulatory documentation
  • Contribute to customer service and sales improvement initiatives and participate in customer meetings as needed

Your Profile:
  • Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience
  • 5+ years of experience in customer service, inside sales, or order management in a B2B environment
  • Strong customer focus with excellent written, verbal, and interpersonal communication skills
  • Proven ability to manage complex transactions, prioritize multiple tasks, and meet deadlines
  • Strong analytical and mathematical skills with solid business and financial understanding
  • Experience working with ERP systems; SAP experience preferred
  • Proficiency in Microsoft Teams, Outlook, Excel, Word, and PowerPoint.
  • Proficiency with Sharepoint.
  • Demonstrated professionalism, integrity, accountability, and ability to collaborate across teams and cultures

Curious? Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov
Any further questions?
If you need any assistance or have questions, please contact hrdirect-americas@heraeus.com or visit our website at jobs.heraeus.com.

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