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Remote Case Manager Jobs in Northampton, MA (NOW HIRING)

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$14

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How much do remote case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote case manager in Northampton, MA is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $26.83 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

What job categories do people searching Remote Case Manager jobs in Northampton, MA look for?

The top searched job categories for Remote Case Manager jobs in Northampton, MA are:

What cities near Northampton, MA are hiring for Remote Case Manager jobs?

Cities near Northampton, MA with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Northampton, MA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,291 per year, or $24.7 per hour.

Licensed Mental Health Counselor - Remote Position at Living & Balance Counseling Center

Living & Balance Counseling Center

Springfield, MA • On-site, Remote

$90K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Position Overview

Living & Balance Counseling Center is seeking a dedicated and compassionate Licensed Mental Health Counselor to join our team. This full-time position offers the opportunity to work remotely, allowing you to deliver high-quality mental health services while maintaining the flexibility of a home-based environment. As a vital member of our clinic, you will play a key role in transforming the lives of individuals facing mental health challenges, striving to help them achieve improved well-being and emotional resilience.

About the Organization

Living & Balance Counseling Center is a progressive community health clinic located in Springfield, Massachusetts, committed to providing accessible mental health services to individuals from all walks of life. Our mission revolves around fostering a supportive and nurturing environment where clients can confront and overcome their mental health struggles. We take pride in our diverse team of licensed professionals dedicated to offering evidence-based, person-centered therapies that cater to the unique needs of our clients.

Work Environment

Our remote work setting is designed to support our mental health counselors in delivering comprehensive care efficiently and effectively. We emphasize collaboration and communication within our team, utilizing digital tools that facilitate seamless interaction and case management. Our licensed therapists benefit from ongoing professional development, regular team meetings, and a strong support network, all aimed at enhancing the quality of care we provide to our clients.

Key Responsibilities
  • Conduct comprehensive assessments and mental health screenings to evaluate clients' emotional and psychological needs, determining personalized treatment plans based on their unique circumstances.
  • Develop and implement individualized treatment strategies that incorporate evidence-based practices, ensuring a tailored approach to each client's therapeutic journey.
  • Facilitate both individual and group therapy sessions, using methods grounded in cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and other relevant frameworks to cultivate a therapeutic environment.
  • Engage in multidisciplinary collaboration with psychiatrists, psychologists, case managers, and other healthcare professionals, to provide holistic care and advanced integrated treatment options.
  • Educate clients and their families, empowering them to understand mental health issues and play an active role in the treatment process.
  • Maintain meticulous and confidential records in strict adherence to HIPAA regulations and ethical standards, ensuring transparency and accountability in all interactions.
Patient Population / Client Focus

As a Licensed Mental Health Counselor at Living & Balance Counseling Center, you will work with a diverse client population, including individuals of varying ages and cultural backgrounds. Our clinic serves clients facing a range of challenges such as anxiety, depression, trauma, behavioral issues, and substance use disorders. You will have the opportunity to enhance your cultural competence and clinical skills while delivering compassionate care that meets the specific needs of each individual.

Qualifications
  • A valid and current license as a LICSW, LMHC, LMFT, or Doctor of Psychology.
  • A master's or doctoral degree in Counseling, Social Work, Psychology, or a related discipline.
  • Proven experience in mental health counseling, along with specialized training in evidence-based therapeutic modalities.
  • Strong understanding of various mental health disorders and commitment to employing a strengths-based approach in therapy.
  • Exceptional interpersonal and communication skills, with the ability to foster trusting relationships and motivate clients throughout their healing journey.
Preferred Experience
  • Experience providing therapy to diverse populations in varied settings, including clinical environments, community clinics, or private practice.
  • Demonstrated proficiency in documentation and use of electronic health record (EHR) systems for patient case management.
  • Familiarity with remote therapy platforms and telehealth practices, ensuring effective service delivery in a virtual format.
Compensation and Benefits
  • Receive a competitive annual salary ranging from $90,000 to $100,000, commensurate with your experience and qualifications.
  • Enjoy an attractive benefits package that includes health insurance, a retirement plan, and generous paid time off, supporting your overall well-being.
  • Access opportunities for professional development through workshops, training programs, and continuing education relevant to mental health counseling.
  • Benefit from ongoing supervision and mentorship, fostering an environment of growth and professional learning.
Career Growth Opportunities

At Living & Balance Counseling Center, we are committed to your professional development. As you thrive in your role, you will have access to leadership training, special projects, and opportunities to advance within our organization. Join us to shape your career in mental health counseling and the chance to take on roles with increasing responsibility.

Why Join Our Team

Choosing to work with Living & Balance Counseling Center means becoming part of a dedicated team focused on making a difference in the lives of individuals facing mental health challenges. We offer a supportive, collaborative environment where your insights and contributions are valued. With a focus on work-life balance, a commitment to diversity, and a passion for mental health advocacy, our organization provides a fulfilling and meaningful career.

Application Information

If you are passionate about making a positive impact on individuals' lives through mental health counseling and meet our qualifications, we invite you to apply today. Please submit your resume and a cover letter detailing your relevant experience and motivation to join our team. Join us in our mission to provide exceptional care and support to those in need.

Apply