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Remote Case Manager Jobs in Belleville, IL (NOW HIRING)

Beacon Talent

Remote Psychiatrist

Saint Louis, MO · Remote

$150 - $200/hr

The work is primarily diagnostic evaluation and ongoing medication management for an adult ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

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Remote Case Manager information

See Belleville, IL salary details

$14

$24

$41

How much do remote case manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote case manager in Belleville, IL is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

What job categories do people searching Remote Case Manager jobs in Belleville, IL look for?

The top searched job categories for Remote Case Manager jobs in Belleville, IL are:

What cities near Belleville, IL are hiring for Remote Case Manager jobs?

Cities near Belleville, IL with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Belleville, IL as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $50,016 per year, or $24 per hour.

Case Manager, THRP

Saint Louis, MO • Remote

MPACT Strategic Consulting LLC
Business Management Consulting • 11 - 50 employees
Learn more about MPACT Strategic Consulting LLCexternal

$52K - $60K/yr

Full-time

Re-posted 17 days ago

Job description

Case Manager – Temporary Housing Repair Program


Location: St. Louis MO

MPACT Strategic Consulting, LLC (MPACT) is seeking Customer Service Representatives (CSR) to support a temporary housing repair program in the City of St. Louis, Missouri. The CSR serves as the primary point of contact for residents participating in the housing program and will assist residents through the construction process as homes are being repaired so that residents can shelter in place. This role supports applicants through each step of the housing repair process, providing accurate information, resolving issues, and coordinating with internal teams to ensure efficient delivery of services.

Key Responsibilities

Customer Support & Communication

  • Serve as the first point of contact for program applicants as it relates to the construction process, inspections, permitting, warranty, and other related construction matters.
  • Explain program eligibility, required documentation, timelines, and next steps in a clear and empathetic manner.
  • Respond promptly to inquiries, concerns, and requests for status updates.
  • Provide residents with guidance on temporary housing repair processes, contractor visits, safety requirements, and expected outcomes.

Case Management & Documentation

  • Maintain accurate and detailed case records in the program’s database or case-management system.
  • Track progress of repairs and coordinate with inspection, construction, and logistics teams.
  • Escalate complex cases or safety-related concerns to supervisors or appropriate program partners.

Program Coordination

  • Support scheduling of inspections, contractor visits, and follow-up appointments with homeowners or occupants.
  • Work closely with field staff, case managers, and program administrators to ensure timely service delivery.
  • Provide routine updates to applicants regarding milestones, delays, or changes in program requirements.
  • Assist in preparing weekly or monthly reports on applicant interactions and case status.

Qualifications

Required

  • High school diploma or equivalent; additional education in social services, public administration, or related fields preferred.
  • 1–3 years of customer service experience (call center, public assistance programs, housing services, emergency/disaster recovery, or similar environments).
  • Strong communication skills with the ability to explain complex processes in simple terms.
  • Excellent organizational skills and attention to detail.
  • Proficiency with computers, databases, and Microsoft Office
  • Ability to handle sensitive situations with empathy, professionalism, and confidentiality.

Preferred

  • Experience working with housing programs, construction/repair programs, FEMA/state disaster programs, or community outreach initiatives.
  • Bilingual or multilingual capabilities (e.g., Spanish, Vietnamese, Creole, etc.).

Apply